Mac OS eduroam Service Name Authentication failed

This document explains how to fix “Authentication failed” errors when prompted with the following error message:

Symptom:

Issue:

Eduroam will not authenticate on Mac OS computers.

Resolution:

1 - From any Finder window, hit Command+Shift+G to bring up the “Go To Folder” field. Then enter the following path:

2- Delete the com.apple.network.eapolclient.configuration.plist file which will prompt for local admin credentials. Then restart the laptop or iMac and connect to eduroam.