There are multiple ways of requesting support for using NUsites.
Standard Support
To report issues with an individual NUsites site or the service as a whole, please contact the Northwestern IT Help Desk at
servicedesk@northwestern.edu or 847-491-4357(
1-HELP), option 2.
When you contact support, please clearly indicate what component of the service is either unavailable or functioning incorrectly. If possible, please explain the situation in detail, including the time the issue was discovered, a screenshot of the error message or failure, and the URLs or links to pages which are having issues.
24/7 Emergency Support
If your issue is urgent, and needs to be reported outside of business hours (9am – 5pm CST), you can alternatively submit your issue to the 24/7 support service by sending an email to contact@campuspress.com.