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Service Management Portal

Welcome to the Service Management Portal. Here you can submit and check the status of tickets for technology support, find answers and self-service solutions to common questions in the Knowledge Base, view the catalog of IT Services, and be in the know on all things Northwestern IT.

Northwestern IT Support

Hours of Operation

  • Monday - Friday: 8am - 6pm
  • Saturday and Sunday: Closed

Phone and Email

Contact the Northwestern IT Service Desk:

 

Walk-In Hours

Technology Support Center
University Library, 1970 Campus Drive, First Floor,
1704 (Across from the Circulation Desk)
Evanston, IL 60208  Map

  • Monday - Thursday: 10am - 4pm
  • Friday, Saturday, and Sunday: Closed

The Northwestern IT Service Desk is closed during Winter Recess and on all University holidays.

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