If you already have the GlobalProtect app configured on your device, skip the set-up instructions and go directly to the Connect to GlobalProtect section.
Set up GlobalProtect
- Download the GlobalProtect app from the App Store
- Open the GlobalProtect app
Note: You may be prompted to grant GlobalProtect VPN additional device permissions in order for the app to function properly.
- Enter vpn-connect.northwestern.edu in the Portal Address field, then tap the Connect button
- You'll be directed you to enter your NetID and NetID password. Follow the steps to verify with with Duo multi-factor authentication.
- Once complete, you'll be connected to the GlobalProtect VPN network on your device.
Connect to GlobalProtect VPN
- Open the GlobalProtect app and tap the shield button to connect.
- Your default web-browser will open and direct you to enter your NetID and NetID password. Follow the steps to verify with Duo multi-factor authentication. Once complete you will see an Authentication Complete window in your browser and you'll be directed back into the GlobalProtect app. You are now connected to GlobalProtect
Disconnect from GlobalProtect
- To disconnect, open the GlobalProtect app and tap the shield button.
Your feedback on this article is welcome, and we review comments regularly. However, if you have an issue or question requiring immediate attention or want to discuss your feedback on this article, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357 (1-HELP) or
consultant@northwestern.edu.