TDX Knowledge: How to Search for Knowledge Base Articles in TeamDynamix

 

1. Click Knowledge Base in the purple ribbon

Knowledge Base Image

 

2. Then select  Search in the gray ribbon

Search image

 

3. Under the Search field type the information you want to search

Search field image

 

4. Select a Category

5. Click Search for a list of results

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IT Knowledge Base Service
The IT Knowledge Base as a Service allows service owners to create, update, and publish documentation about their IT services. This database uses keywords and is searchable. It also includes knowledge lifecycle features like regular update reminders.