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To securely access University resources behind multi-factor authentication, such as Microsoft 365 webmail and Canvas, Feinberg requires three things: hard drive encryption, an approved anti-virus solution and the Duo Desktop client.
Hard drive encryption
- To encrypt your machine's hard drive as a Mac user, please see these instructions
- To encrypt your machine's hard drive as a Windows user, please see these instructions
- If your Windows machine does not have BitLocker, you must upgrade your OS and can do so by purchasing a Windows 10 Pro license here
Antivirus Software
- Consumer
- Sophos AV 10.3.x (macOS/Windows)
- Windows Defender (Windows only)
- Enterprise
- Symantec Endpoint Protection 14.3.x
- SentinelOne 22.1.x
- Trend Micro Apex One 14.0.x
- Crowdstrike Falcon 6.45.x
- McAfee Endpoint Security 5.7.6.x
Duo Desktop
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Once you have full disk encryption and antivirus software, you can install our Duo Desktop application
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After you have installed Duo Desktop, encrypted your hard drive, and installed an approved anti-virus program you can successfully connect to Northwestern sites and resources using Duo multi-factor authentication
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Additionally, here are instructions to setup your local Outlook email client:
Please note that we are limited in our support for personal computers. We can respond to your questions and point you to the correct solution, but we cannot assist you remotely or on-site. If you have questions, please review our FAQ or email our service desk at fsmhelp@northwestern.edu