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This guide will walk users with the Shopper or Requester roles through the process of reassigning a cart or returning cart in iBuyNU.
Reclaim/Reassign an Assigned Cart as a Shopper (Assigner)
If the requester that you assigned a cart to has not done anything with the cart, the cart will be in your Assigned Carts tab, you can reclaim an assigned cart in a Pending status.
- Click Shop/Carts in the left-hand navigation, the click My Carts and Orders > View Carts.
- Click the Assigned Carts tab.
- Under Action, click Unassign.
- The reclaimed cart becomes the active cart. With the active reclaimed cart you can:
- Modify the cart, adding or deleting items, and then reassign it by clicking Assign Cart.
- Reassign the cart by clicking Assign Cart.
- Assign Cart: User Search dialogue box will appear. Click Search to search for a user.
- User Search dialogue box will appear: Enter Last Name, First Name and/or Email of desired user.
- Click Search.
- Users matching search will be displayed. Under Action, select the plus sign for the user you would like to assign the cart to.
- Optional: Add Note to Assignee.
- Click Assign button.
Reassign an Assigned Cart as a Assignee
If you have been assigned a cart that should not have been assigned to you, you can reassign that cart.
If you have been assigned a cart that should not have been assigned to you, you can return (reject) that cart.
- Click Shop/Carts in the left-hand navigation, the click My Carts and Orders > View Carts.
- Click the Assigned Carts tab.
- Under Action, click View.
- Shopping Cart is displayed, click Assign Cart.
- Assign Cart: User Search dialogue box will appear. Click Search to search for a user.
- User Search dialogue box will appear: Enter Last Name, First Name and/or Email of desired user.
- Click Search.
- Users matching search will be displayed. Under Action, select the plus sign for the user you would like to assign the cart to.
- Optional: Add Note to Assignee.
- Click Assign button.
Return (Reject) a Cart
If you have been assigned a cart that should not have been assigned to you, you can return (reject) that cart.
- Click Shop/Carts in the left-hand navigation, the click My Carts and Orders > View Carts.
- Click the Assigned Carts tab.
- Under Action, click View.
- Shopping Cart is displayed, click Return Cart.
- Optional: Enter Note for shopper.
- Click Return.
- Shopper will receive notification that their cart has been returned to them.
Additional Resources
For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or email servicedesk@northwestern.edu.