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Care.com benefits vendor login methods and troubleshooting.
If you are encountering issues in accessing or logging in to Care.com, see below for alternative methods and additional troubleshooting.
Northwestern provides a paid membership to Care.com for faculty, staff and students to access the site's extensive marketplace and find childcare, adult & senior companion care, pet care, and more. Care.com can be accessed through the primary method via myHR Benefits Self Service, or directly through the Care.com Northwestern Care@Work page.
myHR Benefits Self Service Login
- Log in to https://myhr.northwestern.edu/ using your Northwestern netID credentials
- In the Self Service Homepage, click the "Benefits" tile to access the myHR Benefits Self Service Homepage
- From the left-hand navigation, click the "Care.com" link
- A new tab will appear in the browser and should be directed to the Northwestern Care@Work page where you will be logged in automatically
- NOTE: The "Care.com" link will be disabled after it's clicked. If you are clicking on this link and a new tab is not populating automatically (1) refresh the myHR Benefits Self Service Homepage in your web browser or (2) see the guide How to Turn Off Pop-Up Blockers.
Northwestern Care@Work Direct Login
In the event you would like to access the Northwestern Care@Work page directly through the Care.com website follow these steps:
- In your web browser, access the Northwestern Care@Work login page at https://northwestern.care.com/
- Click "Let's get started"
- You will be re-directed to the Northwestern Online Passport page
- Enter your NetID credentials and click "LOG IN"
- NOTE: Multi-factor Authentication via DUO may be requested
- You will be logged in and directed to the Northwestern Care@Work homepage
Additional Troubleshooting
- Try clearing your web browser's cache and cookies: See "Clearing browser cache and cookies".
- Disable your pop-up blocker: See "How to Turn Off Pop-Up Blockers" - https://www.northwestern.edu/myhr/how-to/documents/myHR-Help-PopupBlocker.pdf
Keywords: benefits
Created: 2021-06-14 19:52:05
Updated: 2021-07-12 14:45:55