OneDrive error: "There was a problem connecting to OneDrive"


There is a known issue where a user is trying to log into OneDrive for Windows or OneDrive for Mac and they authenticate successfully. However, users receive the error message: "There was a problem connecting to OneDrive. You don't have the access to this service. For help, contact your IT department. (Error Code 0x8004deef)


To resolve this issue, please visit and login. After a successful login, users can then log in with the local OneDrive application. 







Article ID: 1304
Thu 5/12/22 1:39 PM
Wed 9/20/23 11:55 AM

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OneDrive offers secure, cloud-based storage that lets you seamlessly collaborate and access files from anywhere in the world, at any time.