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Your @northwestern.edu account will be automatically deleted after you leave the University and cannot be recovered. If you want to back up your emails and contacts, you need to create a backup personal storage (PST) file in Outlook before your NetID expires and you lose access to your email account.
- Select File on the main tab in Outlook.
- Select Open & Export in the left panel, then select Import/Export.
- Select Export to a file, then click Next.
- Select Outlook Data File (.pst), then click Next.
- Select the folder(s) you would like to save and click Next.
- Selecting the top level account folder will save all email messages, contacts, calendar information.
- Check Include subfolders to include all subfolders under the main folder.
- Choose file name and save location.
- Select Replace duplicates with items exported and click Finish.
- Enter a password (optional)
- Note: If you opt to create a password, make sure you save it in a safe location.
Your feedback on this article is welcome, and we review comments regularly. However, if you have an issue or question requiring immediate attention or want to discuss your feedback on this article, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357 (1-HELP) or
consultant@northwestern.edu.