Activating your @u.northwestern.edu (or other G Suite) account

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If you are a member of one of the following groups, use these instructions to activate your student collaboration (G Suite) account. This applies to @u.northwestern.edu, @alum.northwestern.edu, @kelloggalumni.northwestern.edu, and @fsm.northwestern.edu accounts.

Students

All students (except Kellogg, Pritzker and Feinberg students) use G Suite accounts for email, calendaring, and collaboration. You should have activated your G Suite account as part of your NetID activation process. Otherwise, you can activate it at https://umail.northwestern.edu/activate.

If you have an existing G Suite account and you need to create a different account, contact the Northwestern IT Support Center at servicedesk@northwestern.edu.

Alumni

If you don’t already have a G Suite account from your days as a student, you can create and manage your @alum.northwestern.edu or @kelloggalumni.northwestern.edu account at https://umail.northwestern.edu/alum.

If you already have a G Suite account, you can continue to use it, or you can choose to delete your existing account and create an @alum.northwestern.edu or @kelloggalumni.northwestern.edu account.

Note: Before you can create an alumni email account, you first need to delete your existing account, which will delete all of the data within it.

Optionally, use these instructions to download your existing account content.
Delete your existing G Suite account at the Alumni Account Management page.
Create your new @alum.northwestern.edu or @kellogg.northwestern.edu account by refreshing or re-visiting the Alumni Account Management page.

Note: You must manually download any content/contacts that you would like to retain before activating your @alum.northwestern.edu or @kelloggalumni.northwestern.edu account. Deleting your existing account will delete all of the data within it.

Once you created your alumni email address, you can access it by going to myaccount.google.com.

Staff

If you are a University staff member also enrolled as a student, you are eligible for a G Suite account, which you can activate at https://umail.northwestern.edu/activate.

Faculty

Faculty members who want to use G Suite apps to collaborate with students can request a G Suite account by emailing servicedesk@northwestern.edu.

Managing Your Account

Once you have activated your account, you can manage it using the Account Management Page.