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Jabber simplifies communication and enhances productivity by unifying presence, instant messaging, video, voice messaging, desktop sharing, and conferencing capabilities into a secure easy-to-use app.
Use the instructions below to log in to Jabber on your Android device. If you want to use Jabber on a tablet, send an email message to servicedesk@northwestern.edu asking that your Jabber account be given tablet access.
For more information on using Jabber on your device, see the Cisco Jabber Android Quick Start Guide.
If users experience issues logging in to Jabber, assign the issue to NUIT-TNS-VoiceNetwork.
Install Jabber
Download Cisco Jabber from Google Play.
Log in to Jabber
- When you open Jabber for the first time, you will see a blank prompt. You may also see this screen when the app is updated, or if you reset the Jabber app. Enter your full @northwestern.edu email address, then click Continue. If you have a @kellogg.northwestern.edu or @law.northwestern.edu email address, you need to enter netid@northwestern.edu instead.
- When prompted for a username and password, enter your NetID and NetID password, then click Login.
Your feedback on this article is welcome, and we review comments regularly. However, if you have an issue or question requiring immediate attention or want to discuss your feedback on this article, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357 (1-HELP) or
consultant@northwestern.edu.