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Turn on your phone
-
Press and hold the top left Power button until the phone vibrates and the first screen displays.
Wake your phone
- If the phone screen is in sleep mode, briefly press the top left Power button or the button on the right side of the phone.
- Swipe up on the Lock screen.
Lock your phone
-
Briefly press the top left Power button.
Turn off your phone
- Press and hold the top left Power button.
- Tap Power off.
Make a call from the keypad
- Swipe up on the Lock screen.
- Enter a phone number.
- Tap green answer/call button.
Answer a call
- Swipe Answer/Call to the right.
Mute your microphone
- From the active call screen, tap Mute.
- To unmute your microphone, tap Mute again.
Change your audio to speaker phone
- From the active call screen, tap Audio button.
- To return to the phones private speaker, tap Audio button again.
Hold a call
- From the active call screen, tap Hold.
- To return to the held call, tap Hold again.
Transfer a call to another person
- From the active call screen, tap More (…).
- Tap Transfer to number arrow ( ->).
- Enter the number to call or select an entry from your recent Calls.
- Tap green Transfer arrow.
Add a call to create a Conference
- From the active call screen, tap More (…).
- Tap Add call.
- Enter a number to call.
- Tap Add.
- After the person answers, tap More.
- Tap Merge.
- Tap the held call that you want to join into the conference.
- Tap Merge.
- Repeat steps 1-8 for each additional participant.
View your recent or missed calls
- Swipe up on the Lock screen.
- Tap Calls.
- Tap Recents or Missed.
Add a new local contact
- Swipe up on the Lock screen.
- Tap Contacts.
- Tap Add (+).
- Enter the contact information.
- Tap Save.
Access voicemail
Choose one of the following:
- Swipe down on the Lock screen and tap the Voicemail waiting notification.
- Swipe up on the Lock screen and long press 1 on the Keypad to dial Voicemail.
- Follow the prompts to retrieve the voicemail.
Forward calls from your phone
- Swipe up on the Lock screen.
- Tap the Drawer menu (three stacked horizontal lines on top left corner of screen).
- Select Features > Call forward.
- Swipe the Enable call forward slider to the right.
- Enter the number to receive your calls, or select an entry from your Contacts list.
- Tap Save.
Turn off call forward from your phone
- Swipe up on the Lock screen.
- Tap the Drawer menu (three stacked horizontal lines on top left corner of screen).
- Select Features > Call forward.
- Swipe the Enable call forward slider to the left.
- Tap Save.
Adjust the volume during a call
- Press the Volume up and Volume down buttons on the left side of the phone to adjust the volume while on a call.
Adjust volume setting
- Swipe down on the Lock screen and tap Quick Settings.
- Tap Volume.
- Adjust the desired Audio volume with the slider.
- Press X to exit.
Your feedback on this article is welcome, and we review comments regularly. However, if you have an issue or question requiring immediate attention or want to discuss your feedback on this article, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357 (1-HELP) or
consultant@northwestern.edu.