How to Remove and Re-Enroll a Device in JAMF Pro Using the Enroll URL

This document provides a step-by-step guide on how to remove an existing MDM profile from a Mac device via System Settings or System Preferences, and then re-enroll the device into JAMF Pro using a specified enrollment URL, including signing in with appropriate credentials, downloading, and installing the MDM configuration profile to enable device management.

Part 1: Remove Existing MDM Profile 

Step 1: Open System Settings (macOS Ventura and later) 

Go to System Settings > Privacy & Security > Profiles. 
On earlier macOS versions, go to System Preferences > Profiles. 

Step 2: Locate the MDM Profile 

Look for the MDM Profile listed with your organization’s name (e.g., MDM Profile or Northwestern University Profile). 

Step 3: Remove the MDM Profile 

Click on the profile, then select “Unenroll”. 
You will be prompted to enter Admin credentials. 
⚠️ If the profile is marked as "non-removable," the device must be erased and re-enrolled via Automated Device Enrollment (ADE). 

 

Part 2: Re-Enroll the Mac Using JAMF Pro 

Step 1: Launch Web Browser on the Device 

Open the Browser on the Mac you want to use to enroll. Safari is recommended for proper handling of configuration profiles. 

Step 2: Navigate to the Enroll URL 

Go to: https://evcasper.ci.northwestern.edu:8443/enroll  

Step 3: Sign In with JAMF Pro Credentials 

If able, log in using the users NetID credentials – NetID and NetID Password. If you are unable to have the user login, use your JAMF Pro credentials. 

Note: If using your JAMF pro credentials, the device will be enrolled and attached to your NetID under User and Location. 

 

Step 4: Select the Appropriate Site (if prompted) 

If prompted, select the appropriate JAMF site for the device enrollment.

 

 

Click Continue to download MDM Configuration Profile 

 

Step 5: Download the MDM Configuration Profile 

Click 'Download' to get the configuration profile that will install the MDM framework. 

 

Step 6: Open System Settings > Profiles 

Go to System Settings (or System Preferences) > Profiles. Find the downloaded MDM profile.

Step 7: Install the MDM Profile and Approve Prompts 

Click 'Install' and approve any prompts to complete enrollment and enable JAMF management. 

 

Enter Username and Password with Admin Privileges. 

 

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