Managing your @u.northwestern.edu (or other Google Workspace) account after graduation

Managing your Google Drive and Photos 

After graduation you will lose access to Northwestern University Google Workspace account. In preparation for this change in access, please move your content from the NU Google Workspace into your own separate personal account or local computer. Navigate to Google Takeout, make sure all desired data options are selected, and export the content using one of Google’s recommended methods. Alternatively, you can transfer data from your Google Drive to another Google Drive using this link and following the instructions: https://takeout.google.com/transfer. 

How do I transfer my files from Google Drive and Photos? 

Here are the steps to transfer your Google Drive and Google Photos from one Google account to another using Google Takeout:
Note: Open a private/incognito browser then log into your @u.northwestern.edu account before attempting to access the Takeout tool. You will not be able to access the Takeout tool through a private Gmail account. 

Google Takeout Directions:

  1. Go to Google Takeout: Visit Google Takeout.
  2. Select Data to Include: Click “Deselect all” and then scroll down to check all content you wish to move.
  3. Choose Export Settings: Click “Next step”.
  4. Select Delivery Method: Choose how you want to receive your data (e.g., via email link, add to Drive, Dropbox, OneDrive, or Box).
  5. Create Export: Click “Create export”. This may take some time depending on the amount of data.
  6. Download Data: Once the export is ready, download the file from the link provided.
  7. Upload to New Account: Log in to your new Google account and upload the downloaded files to Google Drive.

You can also download all the files in your drive to an external media drive. Go to your browser settings to change your file download location to an external media drive, select all your files in your drive, and select “download.”

These steps should help you transfer your data smoothly. If you have any questions or run into issues, feel free to ask.

Accessing your account

To access your Google Workspace email account, you can log in with your username and your Google Workspace account password at http://www.gmail.com. Your username is your full email address (e.g. WillieWildcat2020@u.northwestern.edu), not an account nickname.

If you have a @u.northwestern.edu account and forgot your password, please call the NU Service Desk at 847-491-4357 (1-HELP). 

For any other accounts (e.g. @alum.northwestern.edu), you can use your security questions to reset your password by going to https://our.northwestern.edu/ascendportal/s/login/ForgotPassword.

Contact the NUIT Support Center or call 847-491-4357 (1-HELP) with other account questions before NetID expiration.

Transitioning Organizational Google Workspace Accounts 

If you are the owner of an @u.northwestern.edu organizational account for a student group, you can transfer account ownership before leaving the University by emailing servicedesk@northwestern.edu. 
 
After ownership has been transferred, make sure that the new account owner changes the organization account password by visiting the @u Organizational Account Password Reset page.

Activate an alumni email account

You can create a new alum account by going to to  https://our.northwestern.edu/ascendportal/s/alumni-registration and follow the prompts. 

After NetID expiration, whom do I contact for support?

After your NetID expires, you can contact alumni account support or questions, contact alumni-admin@u.northwestern.edu.
 
For questions and support before your NetID deactivates, contact the Northwestern IT Support Center at 847-491-4357 (1-HELP) or servicedesk@northwestern.edu. 
 
For general assistance and 24/7 troubleshooting issues for your Google Workspace account, visit the Google Apps Help Center.

 

 

Was this helpful?
0 reviews
Print Article