Alumni Email Accounts

How do I create an @alum account?  

To create a new @alum account, please click below and follow the prompts.  

https://our.northwestern.edu/ascendportal/s/alumni-registration  

I forgot the password for my alumni email account. Who can help?  

To reset the password for your @alum.northwestern.edu account, click below and respond to the security questions.  

https://our.northwestern.edu/ascendportal/s/login/ForgotPassword

How long may I keep my alumni email account?  

Accounts will remain in place if they are being used. Accounts which are not being accessed/opened and which have no email forwarding rules enabled will be removed after two years of inactivity. Attempts will be made to notify owners prior to account removal.  

How do I get help with my alumni email account?

Please contact the Northwestern Service Desk by sending an email to consultant@northwestern.edu. They may also be reached by phone at 847-491-4357 (1-HELP).

 


 

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