NOTE: Only Safari is supported for iPhone or iPad for the setup and installation of SecureW2 JoinNow for eduroam. Other browsers may be incompatible with the JoinNow process. If you use another browser, you must set your system’s default browser to one of the supported browsers before running the JoinNow software. You may set your default browser back once the SecureW2 JoinNow installation has been completed.
- Make sure you have set up Duo multi-factor Authentication prior to completing the below steps.
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Choose which method you would like to start with depending on if you are on campus and whether or not you actively have an internet connection.
A. On or Off Campus with Internet Connection
If your device is currently connected to the Internet, click this link eduroam-setup and you will be re-directed to SecureW2 JoinNow portal to have your device configured to connect to eduroam. This option will work even if you are not on the Northwestern University campus but still have internet connection.
Click here to get started from your device
- Tap the Sign In button.
- You will be directed to the Microsoft Sign In page where you can enter your Northwestern email address.
- You will be redirected to the Northwestern WebSSO page where you can enter your NetID and NetID password. Click Sign in. If prompted if you'd like to stay signed in, you can click the Yes button.
If installing on someone else's device, have that person log in to WebSSO using their own NetID. Never use your NetID to login for another person.
- Complete the login process by authenticating through Duo verified push.
- You will be returned to the SecureW2 JoinNow setup page. Tap the JoinNow button.
- You will be prompted to download a configuration profile. Tap Allow.
If you have more than one iOS device connected, you may be prompted to select the device to which you want to install the profile
- The profile will be downloaded, and you will be prompted to go to the Settings app to install it. Tap Close.
- Open the Settings app on your iPhone/iPad.
- Tap Profile Downloaded in the Settings app.
- In the Install Profile window, tap Install in the top-right corner.
- Enter your device's PIN or Passcode to continue.
- In the Warning window, tap Install in the top-right corner.
- Tap the Install button in the lower part of the screen.
- In the Profile Installed window, tap Done in the top-right corner.
- Congratulations! You have successfully installed the Northwestern University Northwestern MobileConfig profile in the Configuration Profile section of the VPN & Device Management page. If you are in range of the eduroam network, your device will automatically connect.
Your feedback on this article is welcome, and we review comments regularly. However, if you have an issue or question requiring immediate attention or want to discuss your feedback on this article, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357 (1-HELP) or
consultant@northwestern.edu.