Fixing a blank window when connecting to GlobalProtect VPN on Windows


Clicking Connect in GlobalProtect should prompt you with the Northwestern Online Passport. If instead you get a blank white window, you need to reset the security settings within Internet Explorer.

  1. In the upper right corner of Internet Explorer, click the tools icon () > Internet Options.
  2. Select the Security tab.
  3. At the bottom click Reset all zones to default level, then click Apply, then OK.
  4. Connect to GlobalProtect.


Keywords: GlobalProtect, GP, VPN, Blank, SSL
Created: 2020-04-29 14:19:06
Updated: 2020-04-29 15:12:40



Article ID: 1089
Thu 5/12/22 1:38 PM
Wed 2/14/24 6:25 PM

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