Fixing a blank window when connecting to GlobalProtect VPN on Windows

Clicking Connect in GlobalProtect should prompt you with the Northwestern Online Passport. If instead you get a blank white window, you need to reset the security settings within Internet Explorer.

1. In the upper right corner of Internet Explorer, click the tools icon () > Internet Options.
2. Select the Security tab.
3. At the bottom click Reset all zones to default level, then click Apply, then OK.
4. Connect to GlobalProtect.