GlobalProtect VPN for Windows

If your University-owned computer is managed by your department, you may not need to set up GlobalProtect. If you see the GlobalProtect icon in your system tray, skip the set-up instructions and go directly to connect to GlobalProtect.

Set up GlobalProtect

Note that your computer must be running Windows 7 or later. If you don't have administrative rights to your University-owned computer to install software, contact your departmental tech support personnel.

1. Navigate to the GlobalProtect installation package
2. In top left corner, click on the download arrow to download the globalprotect_install.zip file to your computer
3. From your computer's Downloads folder, right click on globalprotect_install.zip, choose Extract All...
4. Accept the defaults in the Extract Folder window
5. In the next window that opens up, double-click on globalprotect_install.bat (NOT on GlobalProtect64x.msi)
6. Once this is done, an installation window will prompt and you can click Next to follow the installation instructions
7. When prompted for a portal address, enter vpn-connect.northwestern.edu
8. Once installation is complete,
   • GlobalProtect will appear in the lower left area of your system tray
     
   • GlobalProtect will automatically prompt you to connect to VPN

Connect to GlobalProtect

1. Click the GlobalProtect icon in the system tray, then click Connect. If nothing seems to happen when you click Connect, see Fixing when clicking Connect in GlobalProtect VPN for Windows does nothing
   
2. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication. You will then be connected to GlobalProtect
3. To disconnect, click the GlobalProtect icon again, then click Disconnect