Northwestern Print: Installing Mobility Print on Unmanaged Faculty and Staff Windows Computers

Summary

To install Mobility Print on an unmanaged Windows computer, start by downloading the Mobility Print installer from the Northwestern Print website. Once the download is complete, run the installer with administrative privileges. The setup wizard will guide you through accepting the license agreement and selecting the appropriate printer options. After installation is complete, printers such as BW and Color will appear in your computer’s printer list.

Body

Overview

Faculty and staff using Windows devices not managed by an IT support team will not have Northwestern Print queues installed by default. These queues can be manually added using Mobility Print. To enable advanced print functionality of hole punch and stapling, please consult the knowledge base article on this topic.

Contents

How Do I Install Mobility Print?

  1. Download the Mobility Print Windows client from https://print.northwestern.edu:9164/client-setup/known-host/windows.html
  2. Run the downloaded Mobility Print installer (e.g., pc-mobility-print-printer-setup-1.0.329[print.northwestern.edu].exe)
  3. In the User Account Control prompt for Mobility Print Printer Setup, select YES (or enter your administrative credentials) to allow the installer to run.Uploaded Image (Thumbnail)
  4. Accept the license agreement.
  5. Select the faculty/staff print queues BW [Black & White] and Color [Color]. Select Next.Uploaded Image (Thumbnail)
  6. Enter your Northwestern NetID and password. Select Next.Uploaded Image (Thumbnail)
  7. Select Finish to complete the installation process.Uploaded Image (Thumbnail)

The following print queues are now installed on your device:

  • BW [Black & White](Mobility)
  • Color [Color](Mobility)

Uploaded Image (Thumbnail)

Note: Due to PaperCut software limitations, both queues will default to simplex (single sided) printing and color. The BW queue will automatically convert most jobs to black & white (grayscale). Individuals are strongly encouraged to configure both print queues to default to duplex printing and the BW queue to output in black & white. This will match the Northwestern Print Standard. The standard also recommends setting the BW queue as your default printer. Continue reading for directions on how to modify the default settings of these two print queues.

How Do I Set Print Queue Defaults?

The faculty/staff print queues (BW and Color) are set to simplex (single sided) printing and color output. Follow these directions to configure the defaults for both queues to follow the Northwestern Print Standard. While the steps are similar between Windows 10 and Windows 11, each step looks slightly different depending on which version you are on.

Windows 10: Set Print Queue Defaults

  1. Open Windows Settings. Select Start Button -> select gear icon -> Settings OR use keyboard shortcut Windows Key + i.Uploaded Image (Thumbnail)
  2. Select Devices.Uploaded Image (Thumbnail)
  3. On the left side of the Settings window, select Printers & Scanners. Expand the Settings window wider if the option of Printers & Scanners is not visible.Uploaded Image (Thumbnail)
  4. Select the printer BW [Black & White](Mobility) and then select Manage.Uploaded Image (Thumbnail)
  5. Select Printer properties.Uploaded Image (Thumbnail)
  6. In the window BW [Black & White](Mobility) Properties, select the Advanced tab and select the Printing Defaults… button.Uploaded Image (Thumbnail)
  7. In the BW [Black & White](Mobility) Printing Defaults window, set the option Print on Both Sides to Flip on Long Edge. Select Apply.
    Note: you can always change an individual print job to be simplex (single sided) if necessary.Uploaded Image (Thumbnail)
  8. Select the Paper/Quality tab and set the option Color to Black & White.Uploaded Image (Thumbnail)
  9. Select Apply and OK to return to BW [Black & White](Mobility) Properties window. Select OK to return to Settings app.Uploaded Image (Thumbnail)
  10. Set the printer Color [Color](Mobility) to default to duplex by following the directions above or continue reading for detailed steps.
  11. In the Windows Settings app for the printer BW [Black & White](Mobility), select the black button located in the top left corner of the window.Uploaded Image (Thumbnail)
  12. Select the printer Color [Color](Mobility) and then select Manage.Uploaded Image (Thumbnail)
  13. Select Printer properties.Uploaded Image (Thumbnail)
  14. In the Color [Color](Mobility) Properties window, select the Advanced tab and select the Printing Defaults… button.Uploaded Image (Thumbnail)
  15. In the Color [Color](Mobility) Printing Defaults window, set the option Print on Both Sides to Flip on Long Edge. Select Apply.
    Note: you can always change an individual print job to be simplex (single sided) if necessary.

    Uploaded Image (Thumbnail)
  16. Select Apply and OK to return to the Color [Color](Mobility) Properties window. Select OK to return to the Windows Settings app.

  17. Close the Windows Settings app.

Windows 11: Set Print Queue Defaults

  1. Open Windows Settings. Select Start Button -> select gear icon -> Settings OR use keyboard shortcut Windows Key + i.Uploaded Image (Thumbnail)
  2. On the left side of the Settings window, select Bluetooth & Devices. Expand the Settings window wider if the option of Bluetooth & Devices is not visible.Uploaded Image (Thumbnail)
  3. Select Printers & Scanners.Uploaded Image (Thumbnail)
  4. Select the printer BW [Black & White](Mobility).Uploaded Image (Thumbnail)
  5. Select Printer properties.Uploaded Image (Thumbnail)
  6. In the window BW [Black & White](Mobility) Properties, select the Advanced tab and select the Printing Defaults… button.Uploaded Image (Thumbnail)
  7. In the BW [Black & White](Mobility) Printing Defaults window, set the option Print on Both Sides to Flip on Long Edge. Select Apply.
    Note: you can always change an individual print job to be simplex (single sided) if necessary.Uploaded Image (Thumbnail)
  8. Select the Paper/Quality tab and set the option Color to Black & White.Uploaded Image (Thumbnail)
  9. Select Apply and OK to return to BW [Black & White](Mobility) Properties window. Select OK to return to Settings app.Uploaded Image (Thumbnail)
  10. Set the printer Color [Color](Mobility) to default to duplex by following the directions for black and white printing default duplex or continue reading for detailed steps.
  11. In the Windows Settings app for the printer BW [Black & White](Mobility), select the black button located in the top left corner of the window.Uploaded Image (Thumbnail)
  12. Select the printer Color [Color](Mobility).Uploaded Image (Thumbnail)
  13. Select Printer properties.Uploaded Image (Thumbnail)
  14. In the Color [Color](Mobility) Properties window, select the Advanced tab and select the Printing Defaults… button.Uploaded Image (Thumbnail)
  15. In the Color [Color](Mobility) Printing Defaults window, set the option Print on Both Sides to Flip on Long Edge. Select Apply.
    Note: you can always change an individual print job to be simplex (single sided) if necessary.Uploaded Image (Thumbnail)
  16. Select Apply and OK to return to the Color [Color](Mobility) Properties window. Select OK to return to the Windows Settings app.
  17. Close the Windows Settings app.

Details

Details

Article ID: 2752
Created
Thu 4/17/25 4:10 PM
Modified
Mon 5/19/25 1:18 PM

Related Services / Offerings

Related Services / Offerings (1)

Northwestern Print provides unified print services across the Evanston and Chicago campuses for faculty, staff, and students running on Ricoh Multi-functional devices (MFD) and printers.