Creating a Tango Account
- Request your Tango account by sending an email to speechresearch@northwestern.edu along with the email address to associate your account with.
Unfortunately Tango accounts do not work with the university's @u.northwestern email addresses. Please use a personal gmail address or similar.
Do not sign up for a Tango account through the tangocard.com website. Student accounts must be created by and linked through the department's Tango account.
- Within a couple of business days you should receive an email with your Tango account details. This account is linked to the Linguistics Department's account group which will allow department administrators to add funds to your account.
- Customize your your email template.
Tango Account Funds
- Determine how much you will need to pay participants.
Remember that Tango charges an additional 3.5% fee. To pay a participant $10, the total amount needed would be $10.35.
- Send an email to speechresearch@northwestern.edu with the following:
- Requested dollar amount (e.g. $10).
- The funding source (Department GRG, TGS grant etc...).
- IRB approval letter.
It takes at least 1 business day for Tango to approve credit card transactions. Please consider this time frame when sending in your requests for funds.
- Distribute payments to your participants within 30 days of receiving funds.
- Select "Orders"
- Select "Reward Link US (No Donations)"
- Enter the amount, email address and name of your participant
The participant's email address must be accurate. Refunds are not possible if an order is sent to the wrong email address.
- Send a record of participant payments to speechresearch@northwestern.edu.
- In your Tango card account, navigate to "Orders" -> "Line Items".
- Select the appropriate date range.
- Click "Download" -> "CSV"