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Mac OS eduroam Service Name Authentication failed
Mac OS eduroam Service Name Authentication failed
Eduroam will not authenticate on Mac OS computers.
This document explains how to fix “Authentication failed” errors when prompted with the following error message:
Symptom:
Issue:
Eduroam will not authenticate on Mac OS computers.
Resolution:
1 - From any Finder window, hit Command+Shift+G to bring up the “Go To Folder” field. Then enter the following path:
2- Delete the com.apple.network.eapolclient.configuration.plist file which will prompt for local admin credentials. Then restart the laptop or iMac and connect to eduroam.
Your feedback on this article is welcome, and we review comments regularly. However, if you have an issue or question requiring immediate attention or want to discuss your feedback on this article, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357
(1-HELP) or
consultant@northwestern.edu
.
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Details
Article ID:
1254
Created
Thu 5/12/22 12:38 PM
Modified
Wed 9/20/23 2:22 PM
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=1254">https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=1254</a><br /><br />Mac OS eduroam Service Name Authentication failed