IT Knowledge Base

The IT Knowledge Base is a library of self-service solutions, how-to guides, and essential information about IT services and systems. Please contact the Northwestern IT Service Desk at consultant@northwestern.edu or 847-491-4357 (1-HELP) if you need additional assistance.

Articles (888)

Pinned Article Changing your NetID password

Pinned Article eduroam - Northwestern's Wireless Network

Pinned Article Fluid Non-Catalog Requisitions in NUFinancials (Training Guide)

The Guide will walk a Requester through the process of creating a Fluid Non-Catalog Requisition.

Pinned Article How to Search for Knowledge Base Articles in TeamDynamix

Pinned Article Setting up and using GlobalProtect VPN

"Zoombombing" - How to Protect Your Meetings and Respond to Disturbances

About Ship-To Locations in NUFinancials iBuyNU (for Shoppers)

Accessing financial and salary information in Research Portal

Accessing myHR Learn when you're not a Northwestern employee

Accessing Northwestern Mobile

Accessing the Listserv Web Interface after an email address change

Accessing the Message Archive of a listserv

Accessing your @northwestern.edu email using Outlook Web App (OWA)

Activating a Panopto Account

Activating and Logging into your Zoom account for NMH, Lurie, & SRA Lab Users

Activating Microsoft Products Using the Key Management Service (KMS)

Activating your @u.northwestern.edu (or other G Suite) account

Activating your NetID

Actuals Journals

Add and remove an email account from Outlook (Mac)

Add New Supplier – Independent Contractor - in NUFinancials

Add Placeholder Data in NUPlans Contributor

Add Salary Placeholders in NUPlans Web

Add SharePoint to OneDrive

Adding a calendar to Outlook 2016 for macOS

Adding a calendar to Outlook 2016/2013 for Windows

Adding a calendar to Outlook Web App (OWA)

Adding a New Supplier - Refund and Reimbursements in NUFinancials

Adding a shared or delegated @northwestern.edu (Microsoft 365) account in Outlook for macOS

Adding a shared or delegated @northwestern.edu (Microsoft 365) account in Outlook for Windows

Adding a shared or delegated @northwestern.edu (Microsoft 365) account in Outlook Web App (OWA)

Adding and Managing Favorites in iBuyNU (NUFinancials)

Adding Attachments and Comments on a Requisition in NUFinancials

Adding Attachments to Expense Reports as an Approver in NUFinancials (Job Aid)

Adding contacts from the Global Address List (GAL) in Outlook 2016 for macOS

Adding contacts from the Global Address List (GAL) in Outlook 2016/2013 for Windows

Adding contacts from the Global Address List (GAL) in Outlook Web App (OWA)

Adding or removing the unsubscribe link from the bottom of your listserv's emails

Adding your Canvas calendar to your Northwestern G Suite calendar

Adjusting the time zone in your Microsoft 365 account

Administering Groups in NUValidate

Advanced Globus Features

An outline of advanced features available for Globus

AlphaFold on Quest

Amazon Web Services

Anonymous Upload Portal

Apple Password Sync

Applications Interacting with Microsoft 365 mail with Duo multi-factor authentication

Applying an Advance in NUFinancials Training Guide

Approval Process Expense Reports in NUFinancials

Approval Process for Cash Advances in NUFinancials

Approval Process: PO Change Orders in NUFinancials

Approval Process: PO Change Request Forms in NUFinancials

Approval Process: Requisitions

Approve or Deny a PO Change Order in NUFinancials

Approving Financial Structure Requests (formerly ChartField Request)

Asset Management Self Service in NUFinancials

Asset Management View Access in NUFinancials

Attending a Blue Jeans meeting

Attending a Zoom meeting

Authenticating Zoom on your Windows or macOS computer

Automatically deleting "out of office" responses to bulkmail emails

Backing Up Data at Northwestern

Backing up email in your @northwestern.edu (Microsoft 365) account in Outlook for macOS

Backing up email in your @northwestern.edu (Microsoft 365) account in Outlook for Windows

Best Practices: Moving Documents and Folders from OneDrive to SharePoint

This article covers the different options when moving or copying files between SharePoint and OneDrive.

Blanket Order Requisition Job Aid

Budget Reconciliation for NUFinancials

Budget Stages for Requisitions and Purchase Orders in NUFinancials: Pre-Encumbrance, Encumbrance and Expense

Cancel a Receipt for a Changed or Rolled Purchase Order in NUFinancials

Cancel Receipts Using Add/Update Receipts in NUFinancials

Cancel Receipts Using Manage Requisitions in NUFinancials

Cannot launch web-based class in myHR Learn

Cannot login to myHR Learn

Canvas Course Roles and Permissions

Care.com login troubleshooting

Catalog Requisition for Requesters in NUFinancials

Catalog Requisition in iBuyNU (NUFinancials) - Training Guide

CATracks Access

CATracks Training

CATracks Training by Role

CATracks Training Courses

Central Web Server Procedure

Change Request Settings for Accessing a SharePoint site

Change, Cancel or Close a Purchase Order in NUFinancials

Changing network adapter priority in Windows

Changing Smartsheet Email Address

Changing the display name on your @northwestern.edu (Exchange/Microsoft 365) account

Changing the email alias of your @northwestern.edu (Microsoft 365) account

Changing the review owner for the Performance Excellence form in myHR Learn

Changing whether a listserv is confidential or public

Changing your device names

Changing your NetID password remotely on a Northwestern-owned Windows computer

Check who has accessed your files in SharePoint and OneDrive

Checking Processor and Memory Utilization for Jobs on Quest

Checking the storage quota (mailbox size) of your @northwestern.edu (Microsoft 365) account using Outlook on the Web

Checking to see if an account code on a chartstring is open in NUFinancials

Classic - Enter Receipt via Add/Update Receipts in NUFinancials (Training Guide)

Clearing browser cache and cookies

Clearing your cache in Outlook 2016 for macOS

Closing Blanket, Subcontract, or Receive by Dollar Amount Purchase Orders

Cognos and NUFinancials Budget Reconciliation

Cognos Resources

Collaborate Internally on a Supplier Contract in NUFinancials

Collaboration Services Requests

Common OneDrive Issues And Remediations

Common Purchasing Inquiries in NUFinancials

Commonly Used Panopto Features

Compiling Code on Quest

Completing and Attaching Documents using OnBase browser-based forms

CONDUITS Online Login

Conferencing Recommendations

Configure Thunderbird for Modern Authentication and MFA

Configuring a listserv so that messages have to be approved (listserv moderation)

Configuring your email client when transitioning to Microsoft 365/Exchange

Confirm OneDrive login account

Connecting a game system, printer, or media device to the Internet

Connecting to eduroam on Android

Connecting to eduroam on iOS (iPhone or iPad)

Connecting to eduroam on macOS

Connecting to eduroam on Ubuntu

Connecting to eduroam on Windows

Connecting to eduroam on Windows Phone

Connecting to Guest-Northwestern Wireless

Connecting to Quest with FastX

Connecting your office computer to Ethernet through your Cisco phone

Connections between ‘Primary Project Rollup’ & ‘Subproject Level’

Consultation and Support

Converting a report to different format in Cognos Analytics

Correcting a student's published email address as a NetID administrator in NUValidate

Correcting timeout errors when logging in through WebSSO

Create A PO Change Order in NUFinancials

Create a Policy for SharePoint Site Closure and Deletion

How to delete your SharePoint site or create a lifecycle policy for your site.

Create a Receive by Dollar Amount Requisition in NUFinancials

Create a shared calendar in a Microsoft Teams group

Create a Transactional Contract in NUFinancials

Create an Ad Hoc Document for Supplier Contracts in NUFinancials

Creating a Blanket Order Requisition in NUFinancials (Quick Reference)

Creating a CAESAR GuestID

Creating a Grant Subcontract Requisition in NUFinancials

Creating a message in Bulkmail

Creating a Sharing Report for SharePoint Sites

Reports on file and folder sharing in a SharePoint site.

Creating a Standard Non-Catalog Requisition in NUFinancials

Creating a strong password

Creating a vacation message on your @u.northwestern.edu (or other Google G Suite) account

Creating Affiliate and Organizational NetIDs as a NetID Administrator in NUValidate

Creating an Amazon S3 bucket

Creating an email signature for your @northwestern.edu (Microsoft 365) account using Outlook for Windows

Creating an email signature for your @northwestern.edu (Microsoft 365) account using Outlook on the Web

Creating an email signature for your @northwestern.edu (Microsoft365) account using Outlook for macOS

Creating and editing pages and posts in NUsites

Creating and logging in to your Northwestern Zoom account

Creating and modifying menus in NUsites

Creating balance sheet journals using Fund 320

Creating Guest NetIDs as a NetID administrator in NUValidate

Creating Report Schedules in Cognos Analytics

Creating Zoom Meeting Surveys

Creating, deleting, and renaming listservs

Credits from Suppliers found in iBuyNU and NUFinancials

Cross Referencing Documents to a Purchase Order

Customizing settings for your Cisco 7841 phone

Data Management and Analytics Catalog

Debugging your Slurm submission script on Quest

Delegating an @northwestern.edu (Microsoft 365) departmental email account

Delegating your @northwestern.edu (Microsoft 365) account to someone else using Outlook for macOS

Delegating your @northwestern.edu (Microsoft 365) account to someone else using Outlook for Windows

Delegating your @northwestern.edu (Microsoft 365) account to someone else using Outlook Web App (OWA)

Delete an employee expense report

Deleting a Bulkmail job before it is sent

Deleting a saved wireless profile

Deleting an @u.northwestern.edu, @nlaw.northwestern.edu, or @fsm.northwestern.edu (Google G Suite) account as an alum

Deleting Northwestern Exchange email from supported mobile applications

Deleting wireless profile on iOS (iPhone or iPad)

Deleting wireless profile on macOS

Deleting wireless profile on Windows 10

Deleting wireless profile on Windows 7

Deleting wireless profile on Windows 8.1/8

Deleting wireless profile using Windows command prompt

Determining Number of Document Versions (SharePoint and OneDrive)

Determining Number of Document Versions (SharePoint and OneDrive)

Determining Size of a OneDrive Document or Folder

How to determine the amount of content in a SharePoint folder.

Disconnecting from a RDSS/FSMResFiles share

How to disconnect an RDSS/FSMResfiles share from your computer.

Disposal of Northwestern University Computers

Document Sharing and Storage

Documentation and Scanning Tips for NUFinancials

DocuSign - Helpful Links

Download Zoom Cloud Recordings

Downloading and activating Adobe Creative Cloud

Downloading and Installing OneDrive for Mac

Downloading and Installing OneDrive for Windows

Downloading recordings from BlueJeans

Downloading your Wildcard photo

Downloading, Installing, and Using the Panopto Application

Duo MFA prompt not displayed on MacOS or iOS

Editing and swapping classes on CAESAR

Editing NetID attributes as a NetID administrator in NUValidate

Eduroam CAT Installer for Android

Eduroam CAT Installer for iOS

Eduroam CAT Installer for MacOS

Eduroam CAT Installer for Windows

Email and Modern Authentication

Email Defense System (EDS)

Email Encryption

Embedding downloadable files in NUsites

Embedding Image Galleries in NUsites

Embedding images in NUsites

Embedding media in NUsites

Embedding social content in NUsites

Embedding videos in NUsites

Employee Expense Report Checklist

Enabling someone to send to a listserv but not receive messages

Enter a Receipt for Changed or Rolled Purchase Order in NUFinancials

Enter Receipts Using Manage Requisitions in NUFinancials

Entering a budget on a newly created placeholder in NUPlans Contributor

Entering a ChartField Request in NUFinancials

Entering a Financial Structure Request in NUFinancials (formerly ChartField Request)

Entering an Expense Report in NUFinancials

Entering Foreign Currency Job Aid

Entering Per Diem on an NUFinancials Expense Report

Entering Receipts Using Manage Requisitions and Add/Update Receipts in NUFinancials

Enterprise Systems Alumni and Financials (ESAF) Systems - Security Guide to Completing the Express Access Form

Errors when sending Bulkmail messages to a Listserv

Everything You Need to Know about Using Slurm on Quest

Examples of Jobs on Quest

Exchange Email Troubleshooting: Message "An encrypted connection to your mail server is not available.."

Expense Report Attachments Job Aid

Expenses Electronic Approvals in NUFinancials - Employees

Expenses Entry Quick Reference Job Aid

Extended SLURM Job and Submission Options

External Applicant having trouble logging into Northwestern's Careers site (careers.northwestern.edu)

Answers to common questions from external applicants when logging into Northwestern's Careers site

External or guest sharing in OneDrive or SharePoint

Factors Affecting Job Scheduling on Quest

Faculty Recruiting System (FRS) - Add Institution

Feinberg - Administrative Rights Request

Feinberg - Connecting to a network printer on your macOS computer

Feinberg - Connecting to an network printer in Windows via the FSM Print Server

Feinberg - Connecting to the FSMResFiles Server

Feinberg - Enrolling in HIPAA training

Feinberg - Feinberg Affiliate NetIDs

Feinberg - Finding the BitLocker Recovery Key ID for your Windows computer

Feinberg - FSMResFiles Access

Feinberg - Setting up Remote Desktop on your macOS computer

Feinberg - Setting up Remote Desktop on your Windows computer

Feinberg - Using Self-Service for software installation

Feinberg - Using the F5 Big-IP Edge client for macOS

Feinberg - Using the F5 Big-IP Edge client for Windows

Feinberg Faculty & Staff: Changing Your Password from Off-Campus and Login into Computer

Feinberg: eMerg Curriculum Search (Faculty)

Feinberg: eMerg Curriculum Search (Students)

File Systems, Storage, and Permissions on Quest

Information about storage options and how to manage storage and file permissions on Quest.

File Vault 2 Administration

Financial Management Systems Getting Started

Financial Management Systems Security Access Forms

Financial Management Systems Training

Finding CATracks Data

Finding Match Exceptions in NUFinancials

Finding Technology Support in Evanston

Finding the full path to your RDSS share

How to identify the full path of your RDSS/FSMResfiles share to set up access to the RDSS Globus endpoint.

Finding the MAC address on different devices

Finding the original journal ID for a Cash Receipt Ticket (CRT)

Finding the Original Journal ID for Expense Reports, Cash Advances & Vouchers in NUFinancials

Finding the original Journal ID in NUFinancials

Finish a Transactional Contract in NUFinancials

Finish an Ad Hoc Document for NUFinancials Supplier Contracts

Firewall Policy

Fixing a blank window when connecting to GlobalProtect VPN on Windows

Fixing the "Failed to connect to authentication server" error in GlobalProtect VPN for Mac

Fixing the "script on this page" error when connecting to GlobalProtect VPN for Windows

Fixing the eduroam Wireless Error on Windows: "Unable to connect to the network, please contact your administrator"

Fixing when clicking Connect in GlobalProtect VPN for Windows does nothing

Fixing when GlobalProtect VPN for Mac is stuck in a “connecting” state or does nothing

Fixing when GlobalProtect VPN for Windows is stuck in a “connecting” state

Fluid Blanket Order Requisition in NUFinancials (Quick Reference)

Fluid Blanket Order Requisition in NUFinancials (Training Guide)

Fluid Catalog Requisition in iBuyNU / NUFinancials (Quick Reference)

Fluid Catalog Requisition in iBuyNU / NUFinancials (Training Guide)

Fluid Grant Subcontract Requisitions in NUFinancials (Quick Reference)

Fluid Grant Subcontract Requisitions in NUFinancials (Training Guide)

Fluid My Requisitions - Cancel Receipts (Training Guide)

Fluid My Requisitions in NUFinancials (Training Guide)

Fluid My Requisitions in NUFinancials : View Lifeline (Training Guide)

Fluid Non-Catalog Requisitions in NUFinancials (Quick Reference)

Fluid Receipts - Enter via My Requisitions and Create Receipt in NUFinancials (Training Guide)

Fluid Receipts - Enter via My Requisitions and Create Receipt in NUFinancials (Training Guide)

Fluid Receive by Dollar Amount Requisition in NUFinancials (Quick Reference)

Fluid Requisition - Adding Attachments and Comments on a Requisition in NUFinancials (Training Guide)

Fluid Requisition - Hold PO from Further Processing (Quick Reference)

Fluid Requisition - Non-Catalog Requisition Favorites in NUFinancials (Training Guide)

Fluid Requisition - Requisition Defaults and Mass Change in NUFinancials (Training Guide)

Fluid Requisition - Using the Attention (To) Field when Creating Requisitions in NUFinancials (Training Guide)

Fluid Requisition - Viewing Requisition Attachments in NUFinancials (Training Guide)

Fluid Requisition for Purchase of Capital Equipment in NUFinancials (Training Guide)

Fluid Requisitions - Resolve Chart String Combination and Budget Check Errors in NUFinancials

Fluid Requisitions - View the iBuyNU Item Description in My Requisitions (Training Guide)

Forwarding email from a departmental @northwestern.edu (Microsoft 365) account to a group of email addresses using Outlook Web App (OWA)

Forwarding incoming messages to your University voicemail to an email address

General Navigation in NUFinancials

Generating a AWS IAM Access Key for Amazon S3

Generating Reports in Zoom

Genomic Data Commons Data Transfer Tool on Quest

Getting Canvas Support

Getting Started on the Genomics Compute Cluster (b1042) on Quest

Getting started with NUsites

Getting the CATracks reports I need

GlobalProtect VPN for ChromeOS

GlobalProtect VPN for iOS

GlobalProtect VPN for Linux

GlobalProtect VPN for Surface Pro X

Google Cloud Platform

GPUs on QUEST

Grant Proposals in NUPlans

Guest Wireless Access at Northwestern

Hardware Overview

Hardware Recommendations

Hearing Assisted Telephone Solutions

Hold PO from Further Processing in NUFinancials

How "Remember me" works in Duo multi-factor authentication

How can I tell if a SharePoint site is “group enabled” or “MS Team”?

How Do I Create a Personal Box Account?

How do I prevent OneDrive and SharePoint files from downloading to the local hard drive?

How to Add and Remove SharePoint Site Collection Administrators

How to edit the site collection administrators for a SharePoint site.

How to Create/Edit a Knowledge Base Article

How to find something on SharePoint/OneDrive that was shared with me

How to Remove a User from a SharePoint Site

How to rename a SharePoint site

How to Report a Cellular Service Issue

How to Reshare External Sharing Links in OneDrive after Box Migration

How to reshare externally in SharePoint

iBuyNU Shopping Cart Naming Conventions in NUFinancials

Identifying which account codes to use in NUFinancials

Identifying which listservs you are subscribed to

Importing and exporting listserv subscribers

Importing and exporting sites to and from NUsites

Inability to Enter Data in NUPlans Contributor or Error in Taking Ownership

index

InfoEd Known Issues

InfoEd Proposal Development FAQs and Tips

InfoEd Report Inventory

InfoEd Role Assignment Definitions

Initiating Budget Adjustments in NUFinancials

Inserting SharePoint/OneDrive Links into Outlook Emails in Windows

Inserting SharePoint/OneDrive Links into Outlook Emails on a Mac

Installing a security certificate for eduroam Wireless on macOS

Installing a security certificate for eduroam Wireless on Windows

Installing a security certificate on legacy versions of Mac OS X

Installing and configuring the Senturus Analytics Connector for Tableau

Installing and Managing R Packages on Quest

Installing and Managing Software with Anaconda Virtual Environments on Quest

Learn how to install and manage software on Quest using Anaconda Virtual Environments

Installing PGP Whole Disk Encryption

Installing Software on Quest

Installing Tableau And Activating Your Key

Installing web security certificates

Introducing the iBuyNU Interface for NUFinancials

Introduction to using plugins in NUsites

Joining an alumni club by paying a membership fee in Our Northwestern

Joining an alumni club mailing list

Joining an Exchange distribution list using Outlook Web App (OWA)

Kerberos Authentication

Knitro on Quest

Launching Query Studio in Cognos Analytics

Law School - Installing PaperCut MF Secure Printing on your macOS computer

Law School - Installing PaperCut MF Secure Printing on your Windows computer

Law School - Printing from the Reference Stations in the Law Library

Law School - Printing to copiers from your mobile device using the PaperCut MFSecure printing system

Law School - Printing using Webprint

Law School - Printing with PaperCut MF Secure

Law School - Recalling a Message in Outlook

Law School - Releasing a document from PaperCut MF Secure Printing

Law School - Secure printing using the Printeron mobile app

Law School - Secure Printing via Email

Law School - Setting Your PIN for PaperCut MF Secure Printing

Law School - Student MacOS Printer Instructions for Bluhm Legal Clinic

Law School - Student Windows 10 Printer Instructions for Bluhm Legal Clinic

LDAP Database Items

LDAP For User Authentication and Authorization

LDAP Implementation Documentation

LDAP Registry Access Approval Process

LDAP Registry Database Record Schema

Lightboard Studio - Help Guide

Limit Sync for a SharePoint Site

Restrict syncing of SharePoint content.

Limiting who can send to a listserv

Line Defaults and Mass Change in NUFinancials

List of plugins available for NUsites

Locating an employee's self-review comments in their performance review (PEX) in myHR Learn

Locating your IP address

Logging in to Qualtrics

Logging in to Quest

Logging in to the Northwestern Listserv Web Interface (Listserv)

Logging in to your Northwestern Microsoft 365 web account and another Microsoft 365 web account simultaneously

Logging Into Canvas with Multi-Factor Authentication

Logging into your office phone using another University Cisco 7841 phone

Look Up NUPlans User Security

Looking up supplier/vendor information in NUFinancials or Cognos

Mac OS eduroam Service Name Authentication failed

Making a conference call on your Cisco 7841 phone

Making calls from your campus phone

Manage Requisitions in NUFinancials: View Lifespan

Managing @northwestern.edu (Microsoft 365) calendar permissions in Outlook for macOS

Managing @northwestern.edu (Microsoft 365) calendar permissions in Outlook for Windows

Managing @northwestern.edu (Microsoft 365) email/calendar delegates using Outlook for Windows

Managing @northwestern.edu (Microsoft 365) folder permissions in Outlook for macOS

Managing @northwestern.edu (Microsoft 365) folder permissions in Outlook for Windows

Managing a listserv you own

Managing a Yammer group

Managing a Zoom meeting like a webinar

Managing access to a former employee's data

Managing alternate email addresses with your @u.northwestern.edu (or other G Suite) account

Managing an Allocation on Quest

Managing and disabling comments in NUsites

Managing call forwarding on your office phone using the Cisco Self Care Portal

Managing call forwarding on your office phone using your 7841 phone

Managing Categories and Tags for NUsites posts

Managing digests for subscribed listservs

Managing Exchange ORG accounts using the self-service group management tool

Managing Expense Reports in NUFinancials Training Guide

Managing expiration of affiliate and organizational NetIDs as a NetID administrator in NUValidate

Managing Full Access Allocations on Quest

Managing group permissions using the Self-Service Group Management tool

Managing inbox rules for your @northwestern.edu (Microsoft 365) account using Outlook for macOS

Managing inbox rules for your @northwestern.edu (Microsoft 365) account using Outlook for Windows

Managing inbox rules for your @northwestern.edu (Microsoft 365) account using Outlook Web App (OWA)

Managing Jobs on Quest

Managing message filtering by the Email Defense System (EDS)

Managing Notifications on Microsoft Teams

Managing personal and emergency information in CAESAR

Managing Requisitions in NUFinancials Training Guide

Managing sections or modules on NUsites pages

Managing Service Status Announcements Using IT Service Manager

Managing subscribers in NUsites

Managing the Owners, Editors, and Moderators of a listserv

Managing the quota (mailbox size) of your @northwestern.edu (Microsoft 365) account using Outlook for macOS

Managing the quota (mailbox size) of your @northwestern.edu (Microsoft 365) account using Outlook for Windows

Managing the subscribers of a listserv you own

Managing users in NUsites

Managing your @u.northwestern.edu (or other G Suite) account after a name change

Managing your @u.northwestern.edu (or other Google G Suite) account (password and nicknames)

Managing your @u.northwestern.edu (or other Google G Suite) account after graduation

Managing your browser's pop-up blocker

Managing your Listserv password

Managing your profile visibility in Our Northwestern

Managing your sites in NUsites

Managing your subscription to a listserv

Managing your voicemail messages and preferences using Cisco Unity

Managing your voicemail messages and preferences using your phone

Managing Zoom recordings in Panopto

Match Exception Rules for NUFinancials

MBAM FAQ

MBAM User Guide

Medill Programs & Associated Logins

Messages sent from an @u.northwestern.edu (or other Google G Suite) account are not being delivered to recipients

Microsoft 365

Microsoft 365 - Getting Started with Cortana Briefing Email

Microsoft 365 applications using Duo multi-factor authentication

Microsoft 365 ProPlus for Faculty, Staff, and Students

Microsoft Azure

Microsoft Bookings

Microsoft Bookings - Quick Reference Guide for Faculty and Staff

Microsoft Bookings - Quick Reference Guide for Students

Microsoft Bookings with me

Microsoft FindTime

Microsoft Lists

Microsoft Power Automate - Quick Reference Guide

Microsoft PowerApps - Quick Reference Guide

Microsoft Shifts

Migrations into OneDrive/SharePoint – Known Limitations

Modern Authentication FAQ

Modify Salary Placeholders in NUPlans Web

Modifying your information in the Northwestern online directory

Modifying your NUsites settings

Modifying your privacy and visibility settings in NUsites

Modifying your Website Tagline in NUsites

Modules Software Environment Manager on Quest

Move files and folders between OneDrive and SharePoint

MS Outlook and Teams error messages in Microsoft 365 - Steps to Resolve

Mudd Library Location

Multi-factor Authentication at Northwestern

My Wallet Transactions in Expense Reports in NUFinancials

myHR Learn - Responsible Conduct of Research (RCR) web based training - no classes available for registration

myHR Learn Course Frozen or Can't See Video

Steps to follow when you are taking an online training or class in myHR Learn and the course is frozen, no video displays or you only hear audio (e.g., Good Clinical Practices course).

myHR Learn Course Not Marking Complete (or Pending Action)

Name appearing incorrectly on a listserv

NetID

NetID and Password Security

NetID Expiration

Network Configuration

Network Configuration Settings

New Canvas Integration Request

Non-Catalog Requisition Favorites in NUFinancials

NU Cloud Terms of Service

NU InCommon SSL Certificate Request Process

NUFinancials Actuals Journal Training Guide

NUFinancials Approval Process for Expenses

NUFinancials Approval Process: Actuals Journals

NUFinancials Approval Process: Budget Journals

NUFinancials Approval Process: Payment Requests

NUFinancials Asset Management View Access Presentation

NUFinancials Budget Adjustment Course Guide

NUFinancials Budget Adjustments Transcript

NUFinancials Chart of Accounts Quick Reference

NUFinancials Correct a Posted Agency (AGY) Journal

NUFinancials Correcting a Posted Internal Sales Journal (ISJ)

NUFinancials Email Notifications

NUFinancials Expense Report Foreign Travel FAQ

NUFinancials Known Issues

Known issues with University's financial system, NUFinancials.

NUFinancials Ledger Groups

NUFinancials Mobile Expense Training Guide

NUFinancials Purchasing Glossary

NUFinancials Supervisor Expense Approval Job Aid

NUFinancials Training curricula

NUFinancials Transaction Status Definitions

NUFinancials Using the Contracted Services Form for U.S. Residents Job Aid

NUFinancials Using the Visitor's Expense Report Job Aid

NUFinancials WorkCenter Approvals

NUFinancials: Actuals Journal Approval Tip Job Aid

NUFinancials: Assign a Management Level to ChartFields

NUFinancials: Assign a Manager and Reviewers to a Department or Project

NUFinancials: Budget Journal Process Visual Aid

NUFinancials: Budget Journal Troubleshooting Job Aid

NUFinancials: Common Errors for Expense Transactions

NUFinancials: Create a Shopping Cart in iBuyNU

NUFinancials: Creating a Cash Receipt Ticket Training Guide

NUFinancials: Creating a Spreadsheet Journal Training Guide

NUFinancials: Creating and Using a CRT Template

NUFinancials: Creating Balance Sheet Journals Training Guide

NUFinancials: Determining the correct actuals Journal to use

NUFinancials: Manage Group Carts in iBuyNU

NUFinancials: Managing Cash Advances Training Guide

NUFinancials: Payment Request Policy Exercise

NUFinancials: Purchasing Options at NU

NUFinancials: Receiving and Depositing Revenue Course Guide

NUFinancials: Receiving and Depositing Revenue Transcript

NUFinancials: Sealed Bag Deposit Process (Cash/Checks) Presentation

NUFinancials: Searching for Spreadsheet Journals Training Guide

NUFinancials: View the iBuyNU Item Description in Manage Requisitions

NUPlans Carry Forward View

NUPlans Compensation Chart String Statuses

NUPlans Compensation Views

NUPlans Contributor Basics Journal

NUPlans Contributor Basics Manual

NUPlans Contributor Fund Views

NUPlans Courses

NUPlans Distributed Review Process

NUPlans Log in Guide

NUPlans Modify Carry Forward View

NUPlans Role Assignment Definitions

NUPlans Tips

NUPlans Training Curricula

NUValidate: Identity Management System

NUworkspace Available Software

NUworkspace: Mapping a RDSS Drive

NUworkspace: Mounting a Cloud Drive

NUworkspace: Uploading, Downloading and Deleting Files

Nvivo on Azure

Nvivo Recommendations

Obtaining a transcript

Obtaining Access to Data Management and Analytics Reports

Obtaining access to NUFinancials, iBuyNU, Cognos, or InfoEd

Obtaining and managing an @u.northwestern.edu (or other Google G Suite) organizational account

OnBase Product Overview

OneDrive - Transferring Ownership of Files

OneDrive and SharePoint Storage Quota Alerts

OneDrive error: "There was a problem connecting to OneDrive"

OneDrive for Mobile Devices

OneDrive: Choosing the Right Installation Settings for OneDrive for Windows

OneDrive: Common Login Issues

OneDrive: Error: "We were unable to verify your account."

OneDrive: Resolving "Duplicate File" issue post-Migration

OneDrive: Reviewing your sharing of files

Opening a Private Browsing Window

Ordering radioactive materials on requisitions in NUFinancials

Organizational Microsoft 365 accounts and Duo multi-factor authentication

Pandemic Essentials: Research on Campus Training

Panopto Classroom Lecture Capture Service

Panopto Instructor Training

Parabricks on the Genomics Compute Cluster

Password/Passphrase

Payment Request Error Messages in NUFinancials

PerfectForms™ Application Security

Performance Excellence Usage and User Guides on myHR Learn Help tab

Personalizing Bulkmail messages using Mail Merge

Personalizing your NUsites homepage

Petty Cash Reimbursement

PO Activity Summary in NUFinancials

Power BI Overview

Prepare Transfer Journals for Fund 191 and Fund 193 in NUFinancials

Prepare Transfer Journals for Fund 192 in NUFinancials

Preventing frequent disconnections from eduroam Wireless on macOS

Print a Certificate for a myHR Learn Course

Printer Setup macOS

Problems sending images or attachments to a listserv in Outlook

Proxy Access for Employee Expense Reports

Purchasing Guidelines for Research Data Storage Resources

Qualtrics (Survey Tool)

Qualtrics Frequently Asked Questions

Qualtrics XM Basecamp (Training Platform)

Quest FAQ

Quest Partitions/Queues

Quest Quick Start Guide

Quest Slurm Quick Start

Quest Troubleshooting: Checking the job output file

Quest User Guide

Quick Reference Guide

Reactivating or requesting a change to your Duo device

Reassign a Cart or Reject a Cart in iBuyNU (NUFinancials)

Recommended Mac Desktop Hardware

Recommended Mac Laptop Hardware

Recommended PC Desktop Hardware

Recommended PC Laptop Hardware

Recovering deleted items from your @northwestern.edu (Microsoft 365) account using Outlook for Windows

Recovering deleted items from your @northwestern.edu (Microsoft 365) account using the Outlook Web App (OWA)

Reducing the size of a PDF in Adobe Acrobat

Registering and managing your devices for Duo multi-factor authentication

Remove or delete an email account from Outlook (Windows)

Renewing an expiring inactive team in Microsoft Teams

Renewing Tableau Creator License

Reopening and returning a performance excellence review that has already been finalized in myHR Learn

Reopening or sending back a performance review (PEX) in myHR Learn when the review has not been finalized

Reporting and Analytics - Quick Reference Guide

Reporting broken functionality in CATracks or Our Northwestern

Reprovisioning your SIP Soft Phone in Interaction Desktop

Request Placement on a REACH Digital Display

Request to Update or Inactivate ChartField in NUFinancials

Requesting a Cash Advance in NUFinancials

Requesting a custom domain for NUsites

Requesting a Webprint Refund

Requesting additional features in Qualtrics

Requesting administrative rights to Our Northwestern as an alumni volunteer

Requesting CATracks codes

Requesting creation of a committee in CATracks

Requesting help with NUsites

Requesting myHR Learn access via email when you're not a Northwestern employee

Requisition for Purchase of Capital Equipment in NUFinancials

Research Computing How-to Videos

Northwestern IT Research Computing Services offers the following how-to videos to assist researchers.

Resetting your CAESAR GuestID password

Residential Halls Ethernet Access

Resolve Chart String Combination and Budget Check Errors for Requisitions in NUFinancials

Resolving an "Internal authentication error" in CAESAR, myHR, or NUFinancials

Resolving an 'onReadyState' error In CAESAR

Resolving issues accessing a Research Data Storage Service share

Solutions to common issues for connecting to RDSS

Restoring a previous version of a file or folder from a Research Data Storage Service share location

Restoring a previous version of a file or folder from RDSS

How to retrieve an older version of a file or folder stored on RDSS. (Windows only)

Restricting screen sharing and chat in Zoom

Returning as a student after a leave of absence

Returning To Campus Training

Review Activity on ChartField1 and Program Code in NUFinancials

Review or Edit a Supplier Request in NUFinancials

Reviewing the Approval Path of a Transaction in NUFinancials

RHEL Satellite Server Administrators

Running GATK4 Spark on Quest

Running Jupyter Notebook on Quest

Saving a Cognos report containing data

Saving a complete copy of an email message

Saving attachments from Outlook to SharePoint

Saving files in OneDrive from the Microsoft Office clients

Saving files in SharePoint from the Microsoft Office clients

Scheduling a Blue Jeans meeting

Scheduling a meeting on your @northwestern.edu (Microsoft 365) calendar using Outlook for macOS

Scheduling a meeting on your @northwestern.edu (Microsoft 365) calendar using Outlook for Windows

Scheduling a meeting on your @northwestern.edu (Microsoft 365) calendar using Outlook Web App (OWA)

Scheduling a Zoom meeting

Search for and managing your classes in CAESAR

Searching for Actuals Journals

Searching for Budget Journals in NUFinancials

Searching for content in Cognos Analytics

Searching for Sponsor Invoices in NUFinancials

Searching for Sponsor Payments in NUFinancials

Secure Data Onboarding

Securing a personal computer at Feinberg School of Medicine for use with Duo Device Health (DDH)

Securing Printers and Multifunction Printing Devices

Securing your data in your @u.northwestern.edu (or other G Suite) account

Select a Supervisor for Employees with Multiple Appointments for NUFinancials Expense Reports

Self-Service Analysis and Reporting Tools Comparison

Self-Service Video Production Studio - Help Guide

Sending Ad Hoc Document or Transactional Contract for Signature via DocuSign in NUFinancials

Service & Equipment Charge List - Fiscal Year 2022

Service Level Agreement and Northwestern IT

Set up your @northwestern.edu (Microsoft 365) account with Duo multi-factor authentication in Outlook for Mac

Set up your @northwestern.edu (Microsoft 365) account with Duo multi-factor authentication on Android

Set up your @northwestern.edu (Office 365) account with Duo multi-factor authentication in Outlook 2016 for Windows

Setting an auto-reply message for a departmental @northwestern.edu (Microsoft 365) account using Outlook Web App (OWA)

Setting up a passcode/PIN on a mobile phone

Setting up and using Cisco Jabber for macOS

Setting up and using Cisco Jabber for Windows

Setting up and using GlobalProtect VPN for Android

Setting up and using GlobalProtect VPN for iOS (iPhone or iPad)

Setting up and using GlobalProtect VPN for macOS

Setting up and using GlobalProtect VPN for Windows

Setting up and using the 32-bit version of GlobalProtect VPN for Windows

Setting up automated Out of Office replies on your @northwestern.edu (Microsoft 365) account using Outlook for macOS

Setting up automated Out of Office replies on your @northwestern.edu (Microsoft 365) account using Outlook for Windows)

Setting up automated Out of Office replies on your @northwestern.edu (Microsoft 365) account using Outlook on the Web

Setting up built-in VPN for Android - Feinberg School of Medicine use only

Setting up built-in VPN for iOS (iPhone or iPad) - Feinberg School of Medicine use only

Setting up built-in VPN for macOS - Feinberg School of Medicine use only

Setting up built-in VPN for Windows - Feinberg School of Medicine use only

Setting up Cisco Jabber for Android

Setting up Cisco Jabber for iOS (iPhone or iPad)

Setting up dynamic Ethernet (DHCP) on a macOS computer

Setting up dynamic Ethernet (DHCP) on Windows

Setting up Remote Desktop on your macOS computer

Setting up Remote Desktop on your macOS computer

Setting up RSS feeds in iModules

Setting up static Ethernet on macOS

Setting up static Ethernet on Windows

Setting up your @northwestern.edu (Exchange) account on Android - Feinberg School of Medicine use only

Setting up your @northwestern.edu (Exchange) account on iOS (iPhone or iPad) - Feinberg School of Medicine use only

Setting up your @northwestern.edu (Microsoft 365) account in Outlook for macOS

Setting up your @northwestern.edu (Microsoft 365) account in Outlook for Windows

Setting up your @northwestern.edu (Microsoft 365) account on Android

Setting up your @northwestern.edu (Microsoft 365) account on iOS (iPhone or iPad)

Setting up your @northwestern.edu (Microsoft 365) account on iOS (iPhone) behind MFA

Setting up your @northwestern.edu (Microsoft 365) account on Windows Phone

Setting up your @u.northwestern.edu (or other G Suite account) in a mail client

Setting up your @u.northwestern.edu (or other Google G Suite) account in Apple Mail

Setting up your @u.northwestern.edu (or other Google G Suite) account in Outlook

Setting up your @u.northwestern.edu (or other Google G Suite) account on Android

Setting up your @u.northwestern.edu (or other Google G Suite) account on iOS (iPhone or iPad)

Setting up your @u.northwestern.edu (or other Google G Suite) account on Windows Phone

Setting your Pronouns in Zoom

SharePoint: How to Add SharePoint folders to OneDrive for Windows or Mac

SharePoint: How to change document library owners

SharePoint: How to change member access for a secure document library

SharePoint: How to restore a deleted document

SharePoint: Issues with Students with @u.northwestern email addresses as co-owners of SharePoint folders

SharePoint: Reviewing your sharing of files

Sharing your @northwestern.edu (Microsoft 365) calendar in Outlook for macOS

Sharing your @northwestern.edu (Microsoft 365) calendar in Outlook for Windows

Sharing your @northwestern.edu (Microsoft 365) calendar in Outlook Web App (OWA)

Shibboleth (SAML) setup

Shibboleth for Federated Authentication and Authorization

Should I save files to OneDrive or SharePoint?

Sign Into Zoom

Signing up for Notifications from Service Status

Signing your name on the Harassment and Discrimination Prevention course in myHR Learn

Software for Students, Faculty, and Staff

Software on Quest

Specifying Memory for Jobs on Quest

Staff Data Protection

Standard Non-Catalog Requisitions in NUFinancials

Submit a Supplier Change Request in NUFinancials

Submitting a Job on Quest

Submitting a Payment Request in NUFinancials (Training Guide)

Submitting a PO Change Request Form in NUFinancials

Subscribing one listserv to another listserv

Subscribing to a Listserv

Subscribing to reports in Cognos Analytics

Subscribing to the Northwestern holiday calendar using Outlook 2016/2013 for Windows

Subscribing to the Northwestern holiday calendar using Outlook Web App (OWA)

Switching your personal Zoom account to Northwestern Zoom

Temporarily stop receiving listserv emails while out of the office

Thinclient

Timeout in NUPlans

Training Guide for Grant Subcontract Requisitions in NUFinancials

Transfer of Ownership of OneDrive Data when Leaving Northwestern

Transferring a call to your office phone number using your Cisco 7841 phone

Transferring a phone call to another University voice mailbox

Transferring an active phone call from your Cisco desk phone to your cell phone

Transferring Files to and from Quest

Transferring files using Globus

How to initiate file transfers using the Globus data transfer tool

Troubleshooting Actuals Journals in NUFinancials

Troubleshooting connection issues with eduroam Wireless on macOS after a NetID Password change

Troubleshooting connection issues with eduroam Wireless on Windows after a NetID password change

Troubleshooting Installing R Packages on Quest and Quest Analytics

Troubleshooting issues logging in to Northwestern services

Troubleshooting issues with attachments in listserv messages

Troubleshooting Jobs on Quest

Troubleshooting myHR Seeing Oracle Login Page when uploading content

Troubleshooting R on Quest

Types of Teams

Unassign a IbuyNU cart to edit and reassign to another Requester

Understanding Licensed and Basic Zoom accounts

Understanding navigation in Cognos Analytics

Understanding the Divi Builder modules in NUsites

Understanding the GL005 Summary Budget Status Report in Cognos Analytics

Understanding the GL008 Revenue and Expense Activity Report in Cognos Analytics

Understanding the GL068 Financial Summary Report in Cognos Analytics

Understanding the GL069 Financial Summary Report in Cognos Analytics

Understanding the GL070 Financial Summary Report in Cognos Analytics

Understanding the GL071 Financial Summary Historical Comparison Report in Cognos Analytics

Understanding the GL074 Financial Summary Report in Cognos Analytics

Understanding the GM044 Sponsored Project Portfolio in Cognos Analytics

Understanding the GM045 Sponsored Project Budget Statement in Cognos Analytics

Understanding the GM096 Grants Transaction History Queries in Cognos Analytics

Understanding the GM097 Sponsored Project Actuals Balance Report in Cognos Analytics

Understanding the SC028 Voucher Activity by DeptID Report in Cognos Analytics

Understanding the SC032 Workflow Metrics Report in Cognos Analytics

Understanding the SC034 Corporate Card Activity Report in Cognos Analytics

Understanding web terminology used in NUsites

Uninstalling Box Drive

Uninstalling Box Drive for MacOS

Uninstalling Box Drive for Windows

Uninstalling GlobalProtect for MacOS

Uninstalling Patch KB4018372 for Outlook 2016 for Windows

Unsubscribing from a listserv

Updating Exchange password in Outlook for macOS

Updating Exchange password in Outlook for Windows

Updating phone numbers used by Northwestern's emergency notification system

Updating Wireless and email on iOS after changing a NetID password

Updating Wireless and Outlook 2016 on macOS after changing a NetID password

Updating Wireless and Outlook 2016/2013 on Windows after changing a NetID password

Updating your profile in Our Northwestern

Uploading Budget from a File in NUPlans

Uploading Compensation from a File in NUPlans

Uploading documents to NUsites

Uploading images to NUsites

Uploading media to NUsites

Uploading recorded meetings to Panopto

Uploading your Wildcard photo

Use of Computers, Systems, and Networks

Use Supplier Contract Workbench to Search for Contracts in NUFinancials

User Authentication and Authorization via Web Single Sign-On

Using a Duo Bypass Code

Using Amazon S3 Storage

Using Blanket Order Requisitions in NUFinancials

Using Budget Overview for Project Budgets in NUFinancials

Using Code42 on your University-managed computer

Using Duo multi-factor authentication

Using Duo multi-factor authentication while traveling internationally

Using Duo Restore to recover Duo-Protected Accounts

Using Duo with a Hardware Token

Using email commands to check a listserv's configuration

Using Git on Quest

Using Globus Timer

How to use the Globus timer feature to automate and schedule data transfers

Using Globus with Amazon S3 storage

How to use Globus to transfer data to/from Amazon S3 storage

Using Jupyter on the Quest Analytics Nodes

Using LinkedIn Learning

Using MATLAB on Quest

Using Microsoft Bookings to manage your office hours

Using Northwestern University's Dryad Membership

How to share data using Northwestern's Dryad membership

Using Northwestern-managed GitHub Actions Runners

Using Python on Quest

Using QIIME2 on Quest

Using R on Quest

Using RStudio on the Quest Analytics Nodes

Using SAS Studio on the Quest Analytics Nodes

Using sidebars and widgets in NUsites

Using Singularity on Quest

Using speed dial numbers on your Cisco office phone

Using the Attention (To) Field when Creating Requisitions in NUFinancials

Using the Calendar+ plugin in NUsites

Using the Custom Forms plugin in NUsites

Using the Easy Tables plugin in NUsites

Using the InfoCommons Mobile Cart and Station (Digital)

Using the NUFinancials Tree Viewer

Using the OneDrive/SharePoint Globus Endpoint

How to transfer data to/from OneDrive and SharePoint using Globus

Using the Run As Menu in Cognos Analytics

Using the Senturus Analytics Connector in Tableau

Using the Sitemap plugin in NUsites

Using the Social Sharing (AddThis) plugin in NUsites

Using VASP on Quest

This page provides information on requesting access to use VASP on Quest, running VASP on Quest, and building your own copy of VASP on Quest.

Using Xfinity on Campus as an undergraduate student with a Residential Housing contract

Using Zoom Scheduling Privilege

Using Zoom's Waiting Room

Vacation/out of office message was not delivered to a listserv

View and Export a Marketplace PO or Invoice in NUFinancials

View Assignments and Cart History in NUFinancials

View Payments to Suppliers and Non-Employees in NUFinancials

Viewing and printing your 1098-T tuition statement

Viewing Budget Performance with Budget Details in NUFinancials

Viewing Budget Performance with Budget Overview in NUFinancials

Viewing NetID details and security question answers in NUValidate

Viewing Payroll Suspense in the NUFinancials Ledger Inquiry

Viewing Post-Award Grant Data in NUFinancials

Viewing Requisition Attachments in NUFinancials

Viewing Requisition Comments and Attachments for Approvers in NUFinancials

What happens to Box notes during migration?

What’s New in NUPlans for 2022 Budgeting

What’s New in NUPlans for FY 2023 Budgeting

White Pages Directory Data Items

Windows 10 - Keyboard Shortcuts

Withdrawing an employee expense report that's already been submitted

Working with themes in NUsites

Zoom - Authentication Exception

Zoom - Live Transcription and Caption Service Options

Zoom - trouble signing in from overseas

Zoom HIPAA Compliant Conferencing Service

Zoom Meeting - Privacy and Security Settings - ZoomBombing Prevention Tips

Zoom Outlook Add-in for Office 365

Zoom Outlook Calendar Integration for Microsoft 365

Zoom Security - Only Authenticated Users Can Join

Zoom Webinars

GlobalProtect VPN for Windows

Using the Quest Globus endpoint

How to set up and use the Quest Globus endpoint

Using the RDSS Globus Endpoint

How to transfer data between RDSS/FSMResfiles and Quest using Globus

GlobalProtect VPN for macOS

GlobalProtect VPN for Android

Globus Endpoints and Collections

A description of Globus endpoints and collections available at Northwestern

Connecting to a Research Data Storage Service share

How to connect to your Research Data Storage Service/FSMResfiles share on your computer.

Managing access to Research Data Storage Service (RDSS) Shares

How to grant and remove access to your RDSS share.

Using the Globus Data Transfer Tool

Overview of how to use Globus with links to how to articles.

Research Data Management Guide