A complete copy of an email message, which includes the full header, contains valuable diagnostic information that can be used to troubleshoot many email-related issues. If you have received a phishing or spam message and would like to report it, use the instructions below to save a complete copy of the message that includes both the full header and the message itself. Once you have the copy saved, send it to security@northwestern.edu.
Outlook 2016/2013 for Windows
- Open Outlook.
- Double-click to open the email message in a new window.
- From the menu bar, click the File tab, then click Save As.
- Under Save as type, select Outlook Message Format – Unicode (*.msg).
- Send the file as an attachment to security@northwestern.edu.
Outlook 2016 for macOS
- Open Outlook.
- From the message list, right-click the email message to select it.
- Select View Source. The entire message with its full headers will appear in a new window as a TextEdit document.
- Save the TextEdit document and send it as an attachment to security@northwestern.edu.
Outlook Web App (OWA)
- Log in to Outlook Web App at http://mail.northwestern.edu.
- Double-click the email message to open it in a new window.
- At the far right of the top menu icons, click the ellipsis and select View message details. Full headers will appear in a pop-up window in the middle of the screen.
- Copy the full headers into a new email message and send it to security@northwestern.edu.
G Suite (@u.northwestern.edu, @nlaw.northwestern.edu, etc)
- Log in to your account at https://accounts.google.com/.
- Open the email message.
- At the top of the message pane next to Reply, click the down arrow.
- Select Show Original. The entire message with its full headers will appear in a new tab.
- Copy the message and full headers into a new email message and send it to security@northwestern.edu.
Apple Mail
- Open Apple Mail.
- From the message list click the email message to select it.
- Select View > Message > Raw Source. The entire message with its full headers will appear in the window below your inbox.
- Copy the message and full headers into a new email message and send it to security@northwestern.edu.
Keywords: full email phishing fishing headers outlook exchange
Created: 2016-03-23 23:58:57
Updated: 2019-12-11 16:28:55