Requesting help with NUsites

There are multiple ways of requesting support for using NUsites.


Before you contact support, we suggest you review the NUsites content in the Northwestern IT Knowledge Base.

Standard Support

To report issues with an individual NUsites site or the service as a whole, please contact the Northwestern IT Help Desk at or 847-491-4357(1-HELP), option 2.
When you contact support, please clearly indicate what component of the service is either unavailable or functioning incorrectly. If possible, please explain the situation in detail, including the time the issue was discovered, a screenshot of the error message or failure, and the URLs or links to pages which are having issues.

24/7 Emergency Support

If your issue is urgent, and needs to be reported outside of business hours (9am – 5pm CST), you can alternatively submit your issue to the 24/7 support service by sending an email to



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Article ID: 1737
Thu 5/12/22 12:39 PM
Mon 6/5/23 10:03 AM