Amazon Web Services

Quest and Kellogg Linux Cluster Downtime, December 14 - 18.

Quest, including the Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable for scheduled maintenance starting at 8 A.M. on Saturday, December 14, and ending approximately at 5 P.M. on Wednesday, December 18. During the maintenance window, you will not be able to login to Quest, Quest Analytics Nodes, the GCC, KLC, or Quest OnDemand submit new jobs, run jobs, or access files stored on Quest in any way including Globus. For details on this maintenance, please see the Status of University IT Services page.

Quest RHEL8 Pilot Environment - November 18.

Starting November 18, all Quest users are invited to test and run their workflows in a RHEL8 pilot environment to prepare for Quest moving completely to RHEL8 in March 2025. We invite researchers to provide us with feedback during the pilot by contacting the Research Computing and Data Services team at quest-help@northwestern.edu. The pilot environment will consist of 24 H100 GPU nodes and seventy-two CPU nodes, and it will expand with additional nodes through March 2025. Details on how to access this pilot environment will be published in a KB article on November 18.

Northwestern provides access to Amazon Web Services (AWS)via the Internet2 NET+ AWS offering. NET+ AWS offers the following benefits:

  • Direct billing to blanket purchase orders in NUFinancials
  • Discount of 4.5% for AWS services
  • A waiver of AWS data egress fees for most applications

Alternatively, NIH-funded researchers and Feinberg affiliated projects and departments may use AWS under the terms of the NIH STRIDES program, which includes the following benefits:

  • Direct billing to blanket purchase orders in NUFinancials
  • A waiver of AWS data egress fees for most applications
  • 9% discount on all AWS services except S3 and Marketplace
  • 14% discount on AWS S3 storage services (except Glacier Deep Archive)
  • Free access to enterprise-level AWS support

In order to realize these benefits, AWS accounts owned by Northwestern units must be created via the Public Cloud Account Request (for new accounts) or moved into the Northwestern account structure (for existing accounts).

 

Accessing AWS

Please see https://www.it.northwestern.edu/support/login/aws.html for instructions for accessing the AWS console.

 
Sandbox Access

Northwestern IT operates a “sandbox” AWS account that provides faculty and staff an environment to learn about and experiment with AWS products and services. It is provided free of charge, though Northwestern IT will work with users to keep spending to a minimum.

All access to the sandbox account and resources created within it expire after 30 days.

The AWS sandbox account is a shared resource meant for experimentation and learning and cannot be used as a dev/test or production environment. Additionally, it is a shared environment so users must be considerate of each other and not modify or delete resources created by others.

AWS sandbox account access can be requested by contacting the AWS Cloud Operations Group.

 

AWS Academy

Amazon's AWS Academy program is for instructors wishing to offer AWS certification-aligned course materials or sandbox "Learner Labs" environments to students for classroom instruction. For more details, please refer to the AWS Academy website. The program is available to faculty members and instructors who complete an AWS Academy self-paced learner course and agree to teach at least one course per year using AWS Academy resources.

Contact awscloudops@northwestern.edu to request to be nominated for the program.

 

Getting Support

Support for STRIDES accounts is available at no cost (see above). For all other AWS accounts, support is available from AWS but must be purchased. See here for pricing: https://aws.amazon.com/premiumsupport/pricing/. To enable developer or business support for your AWS account, open a support request.


Community Support

Members of the Northwestern Cloud Community of Practice may be able to answer your questions. See below for information about joining the Cloud Community of Practice.


Resources

The following are resources available to Northwestern community members using or considering AWS accounts.


Northwestern Cloud Community of Practice

All IT practitioners across Northwestern with an interest in cloud computing are invited to join the Cloud Community of Practice. Staff members currently working with cloud resources or responsible for workloads in the public cloud (AWS, Azure, Google Cloud Platform) are especially welcome to share their experiences, questions, and challenges with the group. The primary channel for this community is the Teams space: CoP -Cloud. Membership is open to anyone with a Northwestern NetID.


Education and Training Opportunities

The Northwestern Cloud Community of Practice maintains a list of in-person and online training opportunities and resources here: https://sites.northwestern.edu/cloud/resources/education-and-training/.

 


 

 

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Northwestern has agreements with Amazon Web Services, Google, and Microsoft Azure, to provide discounted cloud hosting options for Northwestern faculty and staff.