Hearing Assisted Telephone Solutions

Several manufacturers including Poly (formerly Plantronics) offer compatible Cisco telephone accessories for use with hearing aids as well as for non-hearing impaired users who need more volume than what a telephone can provide.

Headsets for use with Cisco 7841 and 7861 Telephones

• Plantronics EncorePro 500 Series Headsets
• Plantronics EncorePro 700 Series Headsets
• AC Adapter for Vista M22 (Part Number 43596-64) (Must order with Headset to use with Phone)

 Bluetooth Option for use with Cisco 7800 Series and 8851

• Plantronics MDA220 USB
• Plantronics SSP 2714-01 Bluetooth Dongle Hearing Aid

Additional Volume

For use with Cisco 7800 Series Handset/Phones

• AC Adapter for Vista M22 (Part Number 43596-64) (Must order with Headset to use with Phone)

Accessibility Features for the Cisco IP Phone 7800 and 8800 Series

The Cisco IP Phones 7841, 7861, and 8851 used at Northwestern provide 7800 accessibility features and 8800 accessibility features for the visually and hearing impaired. Many of these features are standard and can be used without requiring any special configuration.

Support Resources

• Cisco IP Phone 7800 Series User Guide
• Cisco IP Phone 8800 Series User Guide
• Accessibility Features for the Cisco IP Phone 7800 Series
• Accessibility Features for the Cisco IP Phone 8800 Series

For additional assistance using hearing assisted devices on University phones, contact the IT Service Desk.