After providing username and password, the Duo MFA login prompt doesn't appear. Instead, an empty web page appears with https://admin-906cc653.duosecurity.com/ in the URL field.
This error is often due to content restrictions, or other security measures, enforced on Apple devices. To resolve this error, check the following:
- Clear browser cache & cookies, and use private/incognito mode - instructions
- Disable content filtering/blocking - instructions
- Be sure to accept cookies from duosecurity.com - instructions
- Enable Javascript in your browser - instructions
- Turn off Apple's "Private Relay" feature - instructions
Your feedback on this article is welcome, and we review comments regularly. However, if you have an issue or question requiring immediate attention or want to discuss your feedback on this article, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357 (1-HELP) or
consultant@northwestern.edu.