Troubleshooting myHR Seeing Oracle Login Page when uploading content

User attempting to upload a PDF to myHR (e.g., Tuition Benefits or Additional Pay) sees the Oracle Login screen and cannot upload the document.

Follow these troubleshooting steps prior to escalating:

  1. Ask the user login to
  2. Click on the three dot (Action list) in the upper right of myHR.
  3. Click on My Preferences.
  4. Under General Settings > General Options > Accessibility Layout, change the drop-down to "Screen reader mode off."
  5. Click the Save button on the top right side of the page.
  6. Click OK in the "Your Personalizations have been saved."Pop-up
  7. Logout and close your browser window.
  8. Login to
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Article ID: 1994
Mon 11/7/22 10:07 AM
Thu 2/16/23 3:17 PM