CAESAR user receives "Site name is not valid. Check your url syntax and try again." message upon login

Tags caesar

This message is a function of the user's browser still hanging onto some old cookies and/ or cache that is referencing an older version of CAESAR.  The only way to fix this is by thoroughly clearing browser cache on any device used to access CAESAR - all cookies and cache from all time.  

See instructions below.
https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=1489

Please also make sure any CAESAR bookmarks are referencing caesar.northwestern.edu

 

 

 

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Details

Article ID: 2459
Created
Thu 9/21/23 3:44 PM
Modified
Thu 9/21/23 4:37 PM

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CAESAR is Northwestern’s system of record for student data. Students, faculty, advisers, parents, guardians, and staff use CAESAR to manage classes and grades, pay bills, view financial aid, process admissions, and maintain demographic data.