Adobe Creative Cloud Synced Files - Not able to locate data on your computer

Tags adobe

Adobe recently announced it is discontinuing Creative Cloud Synced files. 

If you store data using Adobe Creative Cloud Synced Files, you would have been contacted by Northwestern IT to take action before October 1, 2024.

If you were contacted by Northwestern IT regarding the Adobe announcement please review the following additional details:

If you’re not finding data directly under the Creative Cloud Files folder within Windows Explorer you should login to Adobe.com and navigate to files where you can review additional data sources such as links, libraries, shared with you, and deleted items, etc.

Creative Cloud Files folder, view from Windows File Explorer:

Uploaded Image (Thumbnail)

 ​​Checking Adobe Files from within Adobe.com:

  1. Login to Adobe.com using your email/NetID
  2. Click on Files in the left panel and inspect the files, review Links, libraries, shared with you, and deleted items.  If there’s nothing there that you need or are concerned about you don’t need to take any further action.

Uploaded Image (Thumbnail)

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Article ID: 2651
Created
Mon 8/12/24 4:18 PM
Modified
Tue 8/13/24 5:49 PM