Back to School Quick Guide

A collection of knowledge base articles for common scenarios users encounter during the Back to School season.

Find below a collection of knowledge base articles for common scenarios users encounter during the Back to School season. 

Cache Clearing:

• Clearing Browser Cache and Cookies

Access:

• NetID Password Reset
• Enroll in DUO Multi-Factor Authentication
• Managing DUO Devices
• Modifying Online Directory Information
• Service Login Formats (CAESAR, CANVAS, Zoom, Etc.)

Email:

• Accessing UMail
• Accessing Exchange (OWA)

Wireless Network:

• Connecting to Eduroam
• Deleting a Saved Wireless Profile
• Connect to the university VPN
• Device Network (connecting printers, streaming sticks, etc.)

Miscellaneous: 

• Residential Services - XFinity