CATracks, the Constituent and Affinity Tracking System, is Northwestern's web-based system of record for alumni information. Its modules support school and central Alumni Relations and Development staff in prospect management, gift development, committee and volunteer management, alumni and donor relations, and alumni event tracking.
CATracks, an Ellucian Advance product, integrates with NUFinancials and Cognos BI reporting, as well as Our Northwestern, the University’s online community connecting alumni, students, faculty, parents, and staff. Northwestern Information Technology works in partnership with Alumni Relations and Development to manage and enhance the technical aspects of the University’s alumni and development systems.
Available to
- Student
- Alumni
- Faculty
- Staff
Cost
N/A
How to Request Service
Click the "Request CATracks ARD Staff Access" or "Request CATracks Non-ARD Staff Access" button to the right.
Multiple teams use CATracks across the university. Self-service access can be obtained using the request form above. Work with your ARD liaison if you have questions about submitting the access request form. Additional service requests should be directed to the appropriate team based on the nature of the request.
NUIT Services
Enterprise Systems Alumni and Financials (ESAF) and Application Development and Operations (ADO) team members support CATracks when modifications need to be made to the existing system, when integrations need to be implemented between CATracks and other systems, and additional developments as necessary. Common service requests include TMS code updates, new committee requests, and data integration issues.
- Click the Request Service button to the right.
Project Management and User Services
Project Management and User Services (PMUS) is responsible for assigning access, providing training, and maintaining documentation for the systems that ARD supports.
- Click the Request Service button to the right.
Prospect Management
Prospect Management partners with ARD fundraising staff on developing reports and analyses that help lead efforts to maximize giving from NU's donor pool. Service requests include assignments or changes to prospect records, questions about a gift officer’s portfolio or about prospect management related policies, and reports that involve analysis of our identified prospect pool.
- Click the ARD Staff or non-ARD Staff button to the right.
Reporting and Analytics
Reporting and Analytics uses CATracks to provide reports on the data it holds, to build self-service reports for staff, and to execute analytics projects. Service requests include ad hoc programming requests and questions that require statistical data analysis or predictive modeling.
- Click the appropriate button to the right.
Support Resources