Blackthorn Events is a Salesforce-native app that Northwestern has configured to work within our implementation of Kindsight’s ascend product. This tool helps manage event registration and reporting by collecting event RSVPs through an online form integrated directly into our CRM. Functionality supports both in-person and online events that require various degrees of complexity.
Features and Benefits
Blackthorn administrators can:
• Design and publish event registration forms used for collecting a headcount for free events, or selling tickets to attend paid events.
• Support different types of events including webinars, informational sessions, and live streaming events.
• Collect attendee and guess information in a central place.
• Automate certain event planning tasks such as reports, or automatic attendee emails.
• Integrate with virtual meeting services by creating virtual events directly from an event record.
Available to
Cost
N/A
How to Request Service
Click the "Request Our Northwestern ARD Staff Access" or " Request Our Northwestern Non-ARD Staff Access" button to the right.
Support Resources
- ARD Project Management and User Services (PMUS) is responsible for assigning access, providing training, and maintaining documentation for the systems that ARD supports.
- To request Blackthorn support, contact ARDuserservices@northwstern.edu.
- For more information as a staff administrator, please email ARDUserServices@northwestern.edu.
- If you’re an alumni volunteer leader who relies on Blackthorn for event registration support, please contact ONVolunteers@northwestern.edu.
- Staff Training will be provided to users as the product is released to business units (June 2024-Summer 2025). Additional documentation will also be provided at that time.
- System Support Representative (SSR).