In order to configure your Northwestern email account in Outlook or to use the Microsoft Teams application, you will need to install BigFix and our BIG-IP Edge Client. In order to successfully install these applications, your computer's hard drive will need to be encrypted and an antivirus needs to be installed and fully updated before being able to install these applications.
Once you have full disk encryption and antivirus software, you can install our Duo Device Health application
The installation files can be found here (click on the version you need)
Download link for PC and Mac
After you have installed Duo Device Health, encrypted your hard drive, and installed an approved anti-virus program you can successfully connect to Northwestern sites and resources using Duo multi-factor authentication
Additionally, here are instructions to setup your local Outlook email client:
Windows
macOS
Please note that we are limited in our support for personal computers. We can respond to your questions and point you to the correct solution, but we cannot assist you remotely or on-site. If you have questions, please review our FAQ or email our service desk at fsmhelp@northwestern.edu