Reassign a Cart or Return Cart in iBuyNU

This guide will walk users with the Shopper or Requester roles through the process of reassigning a cart or returning cart in iBuyNU.

Reclaim/Reassign an Assigned Cart as a Shopper (Assigner)

If the requester that you assigned a cart to has not done anything with the cart, the cart will be in your Assigned Carts tab, you can reclaim an assigned cart in a Pending status.

  1. Click Shop/Carts in the left-hand navigation, the click My Carts and Orders > View Carts.

  1. Click the Assigned Carts tab.
  2. Under Action, click Unassign.

  1. The reclaimed cart becomes the active cart. With the active reclaimed cart you can:
  • Modify the cart, adding or deleting items, and then reassign it by clicking Assign Cart.
  • Reassign the cart by clicking Assign Cart.

 

  1. Assign Cart: User Search dialogue box will appear. Click Search to search for a user.

  1. User Search dialogue box will appear: Enter Last Name, First Name and/or Email of desired user.
  2. Click Search.


  

 

  1. Users matching search will be displayed. Under Action, select the plus sign for the user you would like to assign the cart to.

 

  1. Optional: Add Note to Assignee.
  2. Click Assign button.

 

Reassign an Assigned Cart as a Assignee

If you have been assigned a cart that should not have been assigned to you, you can reassign that cart.

If you have been assigned a cart that should not have been assigned to you, you can return (reject) that cart.

  1. Click Shop/Carts in the left-hand navigation, the click My Carts and Orders > View Carts.

  1. Click the Assigned Carts tab.
  2. Under Action, click View.

  1. Shopping Cart is displayed, click Assign Cart.

  1. Assign Cart: User Search dialogue box will appear. Click Search to search for a user.

  1. User Search dialogue box will appear: Enter Last Name, First Name and/or Email of desired user.
  2. Click Search.


  

  1. Users matching search will be displayed. Under Action, select the plus sign for the user you would like to assign the cart to.

  1. Optional: Add Note to Assignee.
  2. Click Assign button.

 

Return (Reject) a Cart

If you have been assigned a cart that should not have been assigned to you, you can return (reject) that cart.

  1. Click Shop/Carts in the left-hand navigation, the click My Carts and Orders > View Carts.

  1. Click the Assigned Carts tab.
  2. Under Action, click View.

  1. Shopping Cart is displayed, click Return Cart.

  1. Optional: Enter Note for shopper.
  2. Click Return.
 
  1. Shopper will receive notification that their cart has been returned to them. 

   

Additional Resources

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or email servicedesk@northwestern.edu.

 

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