This guide will walk users with the Shopper or Requester roles through the process of reassigning a cart or returning cart in iBuyNU.
Reclaim/Reassign an Assigned Cart as a Shopper (Assigner)
If the requester that you assigned a cart to has not done anything with the cart, the cart will be in your Assigned Carts tab, you can reclaim an assigned cart in a Pending status.
- Click Shop/Carts in the left-hand navigation, the click My Carts and Orders > View Carts.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=57cf7ed4-5555-4153-b016-ef20f547c99c.png&beidInt=2)
- Click the Assigned Carts tab.
- Under Action, click Unassign.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=6afabbc4-bf96-4e1c-85f6-512469bb64e2.png&beidInt=2)
- The reclaimed cart becomes the active cart. With the active reclaimed cart you can:
- Modify the cart, adding or deleting items, and then reassign it by clicking Assign Cart.
- Reassign the cart by clicking Assign Cart.
- Assign Cart: User Search dialogue box will appear. Click Search to search for a user.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=ae9e2a24-a5ec-4a32-bbb8-cd6e424a05d1.png&beidInt=2)
- User Search dialogue box will appear: Enter Last Name, First Name and/or Email of desired user.
- Click Search.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=3ffd1d39-39af-47b3-bed2-2a58f5014d81.png&beidInt=2)
- Users matching search will be displayed. Under Action, select the plus sign for the user you would like to assign the cart to.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=aca71577-7634-475d-a389-7d26ac8034ac.png&beidInt=2)
- Optional: Add Note to Assignee.
- Click Assign button.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=8d3f27ca-6973-4963-b110-4bc00d23311c.png&beidInt=2)
Reassign an Assigned Cart as a Assignee
If you have been assigned a cart that should not have been assigned to you, you can reassign that cart.
If you have been assigned a cart that should not have been assigned to you, you can return (reject) that cart.
- Click Shop/Carts in the left-hand navigation, the click My Carts and Orders > View Carts.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=57cf7ed4-5555-4153-b016-ef20f547c99c.png&beidInt=2)
- Click the Assigned Carts tab.
- Under Action, click View.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=e4a61d2a-f46e-4db2-9b1b-4f6a0da1b8ba.png&beidInt=2)
- Shopping Cart is displayed, click Assign Cart.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=87294d40-1d24-4d95-9368-26d7511be7aa.png&beidInt=2)
- Assign Cart: User Search dialogue box will appear. Click Search to search for a user.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=ae9e2a24-a5ec-4a32-bbb8-cd6e424a05d1.png&beidInt=2)
- User Search dialogue box will appear: Enter Last Name, First Name and/or Email of desired user.
- Click Search.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=3ffd1d39-39af-47b3-bed2-2a58f5014d81.png&beidInt=2)
- Users matching search will be displayed. Under Action, select the plus sign for the user you would like to assign the cart to.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=aca71577-7634-475d-a389-7d26ac8034ac.png&beidInt=2)
- Optional: Add Note to Assignee.
- Click Assign button.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=8d3f27ca-6973-4963-b110-4bc00d23311c.png&beidInt=2)
Return (Reject) a Cart
If you have been assigned a cart that should not have been assigned to you, you can return (reject) that cart.
- Click Shop/Carts in the left-hand navigation, the click My Carts and Orders > View Carts.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=57cf7ed4-5555-4153-b016-ef20f547c99c.png&beidInt=2)
- Click the Assigned Carts tab.
- Under Action, click View.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=e4a61d2a-f46e-4db2-9b1b-4f6a0da1b8ba.png&beidInt=2)
- Shopping Cart is displayed, click Return Cart.
![](https://services.northwestern.edu/TDPortal/Images/Viewer?fileName=75c9d672-43c0-47a6-a8e5-c35afdb6ffd1.png&beidInt=2)
- Optional: Enter Note for shopper.
- Click Return.
- Shopper will receive notification that their cart has been returned to them.
Additional Resources
For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or email servicedesk@northwestern.edu.