OneDrive: Common Login Issues

This article contains common login issues associated with OneDrive.

 

We were unable to verify your account

 

 OneDrive: Error: We were unable to verify your account. 

Alternatively, you can attempt to log in by using for the email address if unsuccessful after logging into https://onedrive.northwestern.edu

It looks like ...@northwestern.edu is used with more than one account. Which account do you want to use?

There are legacy OneNote users that configured a Microsoft Live account using their Northwestern email address. If you are prompted with the message "It looks like ...@northwestern.edu is used with more than one account. Which account do you want to use?" please select "Work or school account" and log in with your Northwestern credentials. 

 


 

 

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Details

Article ID: 1292
Created
Thu 5/12/22 12:38 PM
Modified
Wed 9/20/23 2:46 PM

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OneDrive offers secure, cloud-based storage that lets you seamlessly collaborate and access files from anywhere in the world, at any time.