Management of delegate access to a departmental/organizational email account/calendar is only supported in the Outlook for Windows client; the functionality is not available in the Outlook Web Application or Outlook for Mac. Owners of accounts who are not running Windows should send an email to servicedesk@northwestern.edu including the names and NetIDs of those for whom delegate access needs to be managed. In order to manage delegates for an Exchange, you must have a separate Windows Outlook email profile for the account configured in Windows. You cannot delegate access to a departmental account that appears automatically when you log into your own Exchange email account/profile.