Getting Help with LabArchives ELN for Research

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Quest and Kellogg Linux Cluster Downtime, March 22 - 31.

Quest, including the Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable for scheduled maintenance starting at 8 A.M. on Saturday, March 22, and ending approximately at 5 P.M. on Monday, March 31. During the maintenance window, you will not be able to login to Quest, Quest Analytics Nodes, the GCC, KLC, or Quest OnDemand submit new jobs, run jobs, or access files stored on Quest in any way including Globus. For details on this maintenance, please see the Status of University IT Services page.

We strongly encourage all Quest users to review the summary of post-maintenance changes as these changes could immediately impact your workflow after the maintenance.

Quest RHEL8 Pilot Environment

The RHEL8 Pilot Environment is available for use now.

Ahead of the March 2025 Downtime, Quest users have the opportunity to test their software and research workflows on CPU nodes and NVIDIA H100 GPU nodes which are running the new RHEL8 OS. Detailed instructions are available on how to submit jobs for the new Operating System in the Knowledge Base article, RHEL8 Pilot Environment.

RHEL8 Pilot Quest log-in nodes can be access via ssh or FastX through using the hostname login.quest.northwestern.edu. Please note that the new hostname login.quest.northwestern.edu will require the GlobalProtect VPN when outside of the United States.

RHEL8 Pilot Quest Analytics nodes can be access via: rstudio.quest.northwestern.edu, jupyterhub.quest.northwestern.edu, and sasstudio.quest.northwestern.edu.

Northwestern University researchers have access to the professional edition of LabArchives Electronic Laboratory Notebook (ELN) for research through a site license. Depending on what you need help with, there are two places to go: 

  1. If you need help with using the ELN, including training, or anything to do with the LabArchives website or interface, email support@labarchives.com and LabArchives staff will help you. They are available 24 hours a day during weekdays and on a reduced schedule on weekends. 
  2. If you have questions about Northwestern's site license, including site-wide settings and policies and procedures specific to Northwestern, please email ern-help@northwestern.edu and Northwestern IT staff will get back to you during normal business hours. 

If your ticket ends up in the wrong place, we will work to get you to the right person. However, following these guidelines will get you the fastest service. 

Also see our Research Data Management Guide for links to all of our help articles.

Research Data Management Support at Northwestern University 

Research computing data services partners with the Office for Research, University Libraries and Galter Health Sciences Library to provide research data management support throughout the research process. Please see the Research Data Management and Sharing page for more information

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LabArchives electronic research notebook platform. LabArchives is a cloud-based service designed as an analog to a paper notebook.