Quest and Kellogg Linux Cluster Downtime, December 14 - 18.Quest, including the Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable for scheduled maintenance starting at 8 A.M. on Saturday, December 14, and ending approximately at 5 P.M. on Wednesday, December 18. During the maintenance window, you will not be able to login to Quest, Quest Analytics Nodes, the GCC, KLC, or Quest OnDemand submit new jobs, run jobs, or access files stored on Quest in any way including Globus. For details on this maintenance, please see the Status of University IT Services page.
Quest RHEL8 Pilot Environment - November 18.Starting November 18, all Quest users are invited to test and run their workflows in a RHEL8 pilot environment to prepare for Quest moving completely to RHEL8 in March 2025. We invite researchers to provide us with feedback during the pilot by contacting the Research Computing and Data Services team at quest-help@northwestern.edu. The pilot environment will consist of 24 H100 GPU nodes and seventy-two CPU nodes, and it will expand with additional nodes through March 2025. Details on how to access this pilot environment will be published in a KB article on November 18.
Northwestern University researchers have access to the professional edition of LabArchives Electronic Laboratory Notebook (ELN) for research through a site license. Depending on what you need help with, there are two places to go:
- If you need help with using the ELN, including training, or anything to do with the LabArchives website or interface, email support@labarchives.com and LabArchives staff will help you. They are available 24 hours a day during weekdays and on a reduced schedule on weekends.
- If you have questions about Northwestern's site license, including site-wide settings and policies and procedures specific to Northwestern, please email ern-help@northwestern.edu and Northwestern IT staff will get back to you during normal business hours.
If your ticket ends up in the wrong place, we will work to get you to the right person. However, following these guidelines will get you the fastest service.
Also see our Research Data Management Guide for links to all of our help articles.
Research Data Management Support at Northwestern University
Research computing data services partners with the Office for Research, University Libraries and Galter Health Sciences Library to provide research data management support throughout the research process. Please see the Research Data Management and Sharing page for more information.