Step 1. Be sure that the "New Outlook" switch in the upper right hand corner is turned off.
The switch should be Turned OFF, the New Outlook on windows is not currently supported at Northwestern.
If this is ON, after you turn it off, you may still need to follow the steps below:
Step 2. Open your Outlook:
Click the >File menu
Then select >Account Settings
Double click on your email account, or select your account and click on the change button
Select More Settings button
Click Advanced Tab:
Make sure Download Shared Folders is NOT checked, and turn off "Shared Calendar Improvements" Outlook client will need to be restarted
Click OK and restart Outlook
Your feedback on this article is welcome, and we review comments regularly. However, if you have an issue or question requiring immediate attention or want to discuss your feedback on this article, please get in touch with the Northwestern IT Service Desk at 847-49
1-4357 (1-HELP) or
consultant@northwestern.edu.