Adding a shared or delegated (Microsoft 365) account in Outlook for macOS

To view a mailbox other than your own in Outlook for macOS, the mailbox owner must provide delegate access to your account with permissions to that mailbox. Once the permissions have been added, the following instructions will add the additional mailbox to your Outlook profile.



  • Select your Exchange Account, then click Advanced.



  • Select the Delegates Tab, then click the plus (+) sign under People I am a delegate for.



  • Search for the individual you wish to add by first name, last name, or email address.
  • Once you have found their account, select their name and click OK.





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Article ID: 1375
Thu 5/12/22 12:39 PM
Wed 9/20/23 11:10 AM