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Advice on the use and configuration of cloud based services.

Northwestern IT operates firewalls for the Evanston and Chicago Data Centers. Firewall rule add/change/deletes must be requested through the Firewall Ruleset Modification Request Form.

Meet the needs of schools and units with non-standard networking requirements in terms of cabling infrastructure, speed/throughput, network segregation, etc.

Advice on the use and configuration of back-end Database software including software selection, redundancy, disaster recovery, and backup.

Northwestern provides domain name services for its IP address space as well as DHCP and static address management. These services can be managed by Northwestern IT or they can be delegated out to local IT staff in some instances.

Northwestern IT participates in the InCommon Certificate Program, which entitles Northwestern to issue unlimited SSL (Secure Sockets Layer) Certificates for 1 year to secure Web Servers on the northwestern.edu domain.

Firewall services are available to IT units that want to protect departmental user networks from external threats. These can be installed to protect server or client networks.
Firewalls represent one component of a strategy to combat malicious activities and assaults on computing resources and network-accessible information. Other components include antivirus software and intrusion detection software.

Northwestern University's agreement with Microsoft offers Microsoft Office software, core client access licenses, and operating system upgrades for University-owned computers

Microsoft Planner, is a project management platform within the Microsoft 365 applications and add-ins that enables users to create and manage plans and tasks on various ad-hoc projects.

Network Time Protocol (NTP) is used to keep a computer's internal clock synchronized with a central source. Having accurate time is critical for researchers and for system administration. Northwestern Information Technology (IT) provides NTP service for users on campus at time.northwestern.edu.

A tool for authorized support staff to determine the status of network ports.

Email and calendaring services provide standard individual e-mail, calendaring, and contact management services.

SharePoint is an online content and document management tool available for students, faculty, and staff to create web sites and manage file libraries.

Service monitoring at Northwestern consists of several “opt-in” products and notification tools that provide application and functional support staff the ability to monitor the performance and health of University applications and respond to events or issues associated with them.

Mailing lists are an easy way to reach a lot of people very quickly by automating the distribution of e-mail to all those who subscribe to the mailing list.