Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
IT Knowledge Base
CONDUITS Online Login
CONDUITS Online Login
Use CONDUITS Online to easily and accurately submit telecommunication orders.
If you are an authorized work order contact, use your NetID and NetID password to log in to the
CONDUITS Online Order Form
to submit orders.
If you’re not sure you’re authorized to place orders for your department or who the authorized individual is please see excel attachment located on the right of this page.
View the
NU Charge List
for a list of equipment charges.
Glossary of Terms
Term
Description
Account Number
Chart of Accounts number.
Billing Cycle
The period of time between billing dates during which charges accrue.
Billing Date
Last day of the monthly billing cycle on which the billing reports are generated.
Work Order Contacts
Those individuals who are authorized to access one or more of the following functions in CONDUITS:
Department Usage Report Contacts are authorized to view all charges incurred by the services belonging to a department, regardless of account number.
Account Usage Report Contacts are authorized to view all charges incurred against the accounts assigned to them.
Those individuals who are authorized to place orders for telecommunications and network services for a department.
Department
Entity to which subscribers and services are assigned.
Local calls
All calls made to the 312, 847, 773, 630, 708, and 224 area codes, and local area code directory assistance calls.
This includes calls dialed directly or made with an authorization code or a calling card.
MRC (Monthly Recurring Charge)
Charge that recurs on a monthly basis.
OCC (Other Charges and Credits)
Charge or credit that is likely to be a one-time charge for installation or modification of services, such as the installation fee for a telephone.
PDF (Portable Document Format)
Document that can be shared, viewed, and printed on any system regardless of the operating system, original application, or fonts, using free Adobe Reader® software.
Standard Reports
Vendor-supplied billing reports, viewable only as HTML.
SubCode
Accounts.
Subscriber
Person or entity that services are associated with. There are three types of subscribers:
Individual Subscriber is an individual with a NetID.
Summary Subscriber is an entity that equates to a department.
Supplemental Subscriber is an entity that equates to a physical or virtaul entity, such as a conference room or a lab.
Subscriber ID
System-generated identifier assigned to each subscriber.
User Defined ID
Individual Subscribers are also identified by their NetID; Summary Subscribers are identified by a departmental netid if known or a supplemental id;
Supplemental Subscibers are identified by a supplemental id.
Supplemental Id
A unique identifier for a subscriber in the format of 'supp'#####.
Toll Calls
Domestic and international long-distance calls dialed directly or made with an authorization code or a calling card.
Was this helpful?
Thank you. Your feedback has been recorded.
0 reviews
Comments
Do not fill this field out. It is used to deter robots.
Submit
Cancel Feedback
Blank
Blank
Blank
Details
Article ID:
1919
Created
Fri 7/29/22 2:56 PM
Modified
Thu 1/19/23 3:03 PM
Related Services / Offerings (2)
Cable and Streaming
Based on the requested location, Northwestern IT staff will help identify available TV service providers. We can then ensure that any infrastructure installation can be done safely and effectively, after which we will help establish service with the appropriate provider.
Telephone Services
Northwestern Information Technology provides traditional phone services to the Northwestern community that include desk phones, conference room phones, voicemail, and software phone clients. Custom configurations for analog voice service or SIP connections can also be provided upon request and consultation.
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=1919">https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=1919</a><br /><br />CONDUITS Online Login