Northwestern Print is only accessible when connected to the Northwestern network via a wired network port, Eduroam wireless or Northwestern's VPN.
Note: Hole punch and stapling are only available on select devices. Please check the attached information sign on the device to confirm it supports the feature you wish to use before releasing your print job.
Overview
The default macOS generic PostScript driver provides limited functionality. To access features like hole punch, stapling, and other device-specific options, install the Ricoh PostScript driver and configure the Mobility Print queues accordingly.
Before proceeding, ensure Mobility Print is installed. Please follow the directions in this knowledge base article.
Please be aware that the Ricoh driver may display options that are not supported by your printer. Using advanced print settings that your printer does not support can lead to unexpected results. For instance, if you choose a hole punch or stapling option that is unavailable, your document will still be printed, but without those features. Selecting a paper try or paper size not available on the destination printer will likely lead to your document not printing.
Notes:
- Some driver options may not be supported by your specific printer model. Unsupported features (e.g., stapling or hole punch) will be ignored during printing.
- Selecting unavailable paper trays or sizes may prevent printing.
- If you experience issues with a different Ricoh model, check the CUPS interface (http://localhost:631) to verify the installed driver. If necessary, download the correct model-specific driver from Ricoh’s website.
Contents
How to Install the Ricoh Print Drivers On macOS
- Download the Black & White and Color Ricoh PostScript drivers and save the files locally. The Downloads folder in your user profile is preferred. Please retain the file names of Current-macOS-Ricoh-BW.dmg and Current-macOS-Ricoh-Color.dmg.
- Navigate to your Downloads folder OR select the downloads icon in your browser.

- Install Ricoh Black & White print driver for IM 7000 and 8000 series devices.
- Double-click on Current-macOS-Ricoh-BW.dmg.
- In the Ricoh_IM7000_8000_LIO_1.2.0.0 window, double-click on the Ricoh_IM_7000_8000_LIO_Driver.pkg file to start the installation process.

- Select Continue in the welcome window.

- Select Continue again and then Agree to accept the software license agreement.


- Keep the default installation location and select Install.

- Enter your admin username and password for your Mac, which may not be your NetID, and then select Install Software to start the installation process.

- After the installation process is completed, select Close to close the installer.

- [Optional] Move the installer to Trash and delete the download.

- Install Ricoh Color print driver for IM C3010, IM C4510 and other series devices.
- Double-click on Current-macOS-Ricoh-Color.dmg.
- In the Ricoh_IM_C3010_C3510_C4510_LIO_1.2.0.0 window, double-click on the file Ricoh_IM_C3010_C3510_C4510_LIO_Driver.pkg file to start the installation process.}

- Select Continue in the welcome window.

- Select Continue again and then Agree to accept the software license agreement.


- Keep the default installation location and select Install.

Enter your admin username and password for your Mac, which may not be your NetID, and then select Install Software to start the installation process.
- After the installation process is completed, select Close to close the installer.

- [Optional] Move the installer to Trash and delete the download.

- Close any Finder windows opened by these directions, leave your web browser open.
Configure Printers for Advanced Print Functionality On macOS
- Enable the CUPS web interface by opening Terminal and enter in the command
cupsctl WebInterface=yes
.
- In a web browser on your Mac, navigate to http://localhost:631/admin

- Under the Printers section, select Manage Printers.

- Configure the Black & White queue by selecting the queue named BW.
- From the drop-down menu titled Administration, select Modify Printer.


- Enter your administrator username and password for your Mac, which may not be your NetID, and then select Sign In.

- Retain Current Connection settings and select Continue.

- Retain Description and Location information and select Continue.

- Select the button labeled Select Another Make/Manufacturer.

- Select RICOH and select Continue.

- Select RICHO IM 7000 PS (en, da, de, es, fr, it, ja, ko, nl, no, sv, zh_CN, zh_TW) and select Modify Printer.

- If you are not automatically redirected after a few sections, select BW to return to the BW configuration page.
- From the drop-down menu titled Administration, select Set Default Options.

- On the Options Installed page, set the following options:
- Finisher: SR4150
- PostScript: Adobe PostScript

- Select the link General and set the following options:
- Media Size: Letter (8.5 x 11)
- Media Source: Tray 1 (LCT)
- Duplex: Long Edge
- Collate: Off

- Select the link Paper and set the following options:
- Destination: Finisher SR4150 Shift Tray

- Select the button Set Default Options.

- Select the Printers link to return to the main printer list.

- Configure the Color queue by selecting the queue named Color.
- From the drop-down menu titled Administration, select Modify Printer.

- If prompted, enter your administrator username and password for your Mac, which may not be your NetID, and then select Sign In.

- Retain Current Connection settings and select Continue.

- Select the button labeled Select Another Make/Manufacturer.

- Select RICOH and select Continue.

- Select RICHO IM C3010 PS (en, da, de, es, fr, it, ja, ko, nl, no, sv, zh_CN, zh_TW) and select Modify Printer.

- If not automatically redirected after a few sections, select Color to return to the Color configuration page.
- From the drop-down menu titled Administration, select Set Default Options.

- On the Options Installed page, set the following options:
- Option Tray: Lower Paper Trays
- Finisher: SR3320
- PostScript: Adobe PostScript

- Select the General link and set the following options:
- Media Size: Letter (8.5 x 11)
- Media Source: Tray 1
- Duplex: Long Edge
- Collate: Off

- Select the Paper link and set the following Paper option:
- Destination: Finisher SR3320 Shift Tray

- Select the button Set Default Options.

- Select the Printers link to return to the main printer list.
- [optional] Continue steps on any additional installed Northwestern Print queues.
- Close browser tab with CUPS configuration page.
For more information about Northwestern Print including how to release print jobs see KB - Northwestern Print Overview.