Professional Services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.

Categories (7)

Application Development

Upon consultation, the Academic Software Development team will build web sites to help highlight a project, manage internal data, and promote your research.

Service Delivery and Support

Includes ticketing and tracking tools to facilitate IT Service Management processes like incident response, service request fulfillment, IT change management, Service Desk as a Service, IT Knowledge Base, etc.

Audio Visual (AV) and Media Services

Digital media production, photography, videography, AV design, and event support.

Workflow Design

Consulting and creation of online workflow and document management solutions.

Infrastructure Consulting

Includes consultation for database, server, network, and cloud infrastructure.

IT Security Consulting

Includes general efforts to help provide essential security information and the vulnerability assessment program.