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Adding a shared or delegated @northwestern.edu (Microsoft 365) account in Outlook for Windows

  1. Knowledge Base
  2. IT Knowledge Base
Settings. Click your Exchange account, then click Change to open a new window. In the lower right-hand corner, click More Settings to open a new window. Click the Advanced Tab, Uncheck the

Checking the storage quota (mailbox size) of your @northwestern.edu (Microsoft 365) account using Outlook on the Web

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  2. IT Knowledge Base
.   Log in to your Microsoft 365 account at https://office365mail.northwestern.edu. In the top right corner click the gear icon, then at the bottom click View all Outlook settings. From the

Recovering deleted items from your @northwestern.edu (Microsoft 365) account using the Outlook Web App (OWA)

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  2. IT Knowledge Base
Items. Select the email messages you want to recover and click Recover. A pop-up message will show where the deleted items will be restored. Click OK.     Your feedback on this

Logging in to your Northwestern Microsoft 365 web account and another Microsoft 365 web account simultaneously

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  2. IT Knowledge Base
Microsoft 365 account Click the “Settings and more” menu (the three dots icon in the top-right corner) Click “New InPrivate Window”.  Log into your other Microsoft 365 account in the new private

Adjusting the time zone in your Microsoft 365 account

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  2. IT Knowledge Base
If you notice that the time in your email/calendar is incorrect, it is likely that your settings have you in the wrong time zone. Correcting your time zone is easy.   1. Log in to Microsoft 365

GlobalProtect VPN for Android

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  2. IT Knowledge Base
Set up GlobalProtect on Android devices. Set up GlobalProtect Note that your device must be running Android v5.0 or later. From Google Play, find and download GlobalProtect When you

Managing @northwestern.edu (Microsoft 365) folder permissions in Outlook for macOS

  1. Knowledge Base
  2. IT Knowledge Base
If you don't want to give someone total access to your account, you can give them permission to access one or more folders in your @northwestern.edu mailbox.   Click the folder you wish

Managing @northwestern.edu (Microsoft 365) folder permissions in Outlook for Windows

  1. Knowledge Base
  2. IT Knowledge Base
If you don't want to give someone total access to your account, you can give them permission to access one or more folders in your @northwestern.edu mailbox.   From the left-hand

Microsoft 365: Add, Change, or Delete Pronouns on Your Profile in Microsoft 365

  1. Knowledge Base
  2. IT Knowledge Base
Note: There are 2 ways to add/update your pronouns in Microsoft 365 Contents Teams Outlook on the Web References & Additional Support   Teams Select your profile picture in

Configuring your email client when transitioning to Microsoft 365/Exchange

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  2. IT Knowledge Base
account as new, otherwise you may end up with both new and old account information in the settings on your device, and constant password prompts to log in. This appears to be a flaw in the

Managing @northwestern.edu (Microsoft 365) email/calendar delegates using Outlook for Windows

  1. Knowledge Base
  2. IT Knowledge Base
Retype Password: fields, enter the NetID/account password and click Next. When prompted for credentials, enter "@ads.northwestern.edu" or "@ads.northwestern.edu" (Exchange-only accounts without

How to Add a YubiKey to Your Duo MFA Account

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  2. IT Knowledge Base
duo ... YubiKeys are consumer purchased hardware tokens that can be linked to your Duo account to allow Multi-Factor Authentication (MFA) to Northwestern account.  On your computer, navigate to any

Setting an auto-reply message for a departmental @northwestern.edu (Microsoft 365) account using Outlook Web App (OWA)

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  2. IT Knowledge Base
As long as you have Full Access permission to a departmental Exchange account, you can set up auto-reply messages for it.   Log in to Outlook Web App (OWA) at https

Setting up Cisco Jabber for Android

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account be given tablet access. For more information on using Jabber on your device, see the Cisco Jabber Android Quick Start Guide. If users experience issues logging in to Jabber, assign the

Scheduling a meeting on your @northwestern.edu (Microsoft 365) calendar using Outlook Web App (OWA)

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  2. IT Knowledge Base
Every @northwestern.edu account has an email inbox as well as a calendar. You can add events, either just for yourself or with other attendees, via the Calendar tab in Outlook Web App. In the