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Setting up and using Cisco Jabber for macOS

  1. Knowledge Base
  2. IT Knowledge Base
Webex account. Note that because Webex uses multi-factor authentication, you will need to authenticate via Duo every 30 days. Join or initiate a Webex meeting In the left pane

Managing your @u.northwestern.edu (or other Google G Suite) account (password and nicknames)

  1. Knowledge Base
  2. IT Knowledge Base
Once you have activated your G Suite account, use the Account Management page to change your password, set up to two aliases or nicknames, change your graduation year, and delete your existing

Troubleshooting issues logging in to Northwestern services

  1. Knowledge Base
  2. IT Knowledge Base
to periodically clear your browsers cookies and cache.   Multi-Factor Authentication (Duo) Have your registered your phone with Multi-factor Authentication? Many University systems, including

Changing your NetID password

  1. Knowledge Base
  2. IT Knowledge Base
enabled device set up, you may be asked to verify a push sent to your Northwestern DUO account by a technician.   If your NetID has security questions set up, you may be asked two of them at

Securing your data in your @u.northwestern.edu (or other G Suite) account

  1. Knowledge Base
  2. IT Knowledge Base
to get back in control. Set up 2-Step Verification on your account. 2-Step Verification adds an extra layer of security to your account. The process requires you to sign in with something you know

Microsoft Teams channels (standard, private or shared)

  1. Knowledge Base
  2. IT Knowledge Base
Shared channels these channels are for collaborating with people inside as well as outside your team or organization only team owners can create and manage shared channels only people who are

Activating Microsoft Products Using the Key Management Service (KMS)

  1. Knowledge Base
  2. IT Knowledge Base
host.  Microsoft 365 is activated using a valid O365 login.  The Microsoft Select versions (ex. Office LTSC 2021) require a Multiple Activation Key (MAK). Contents 1 General 2 Before you

How Do I Create a Personal Box Account?

  1. Knowledge Base
  2. IT Knowledge Base
The University has moved from Box to Microsoft OneDrive and SharePoint for document storage and collaboration. What if you need box to continue to collaborate with outside entities after migration

Modifying your information in the Northwestern online directory

  1. Knowledge Base
  2. IT Knowledge Base
: Changing the display name on your @northwestern.edu (Exchange/Microsoft 365) account   Changing your current phone in CAESAR (students) Log in to CAESAR at https://www.northwestern.edu/caesar

GlobalProtect VPN for Surface Pro X

  1. Knowledge Base
  2. IT Knowledge Base
multi-factor authentication. You will then be connected to GlobalProtect.  To disconnect, click the GlobalProtect icon again, then click Disconnect.     Your feedback on this article

Setting up your @u.northwestern.edu (or other Google G Suite) account in Apple Mail

  1. Knowledge Base
  2. IT Knowledge Base
-Step Verification on your G Suite account, you cannot use your normal email account password in the instructions below. You will need to set up an app-specific password and use that as your password

GlobalProtect VPN for Windows

  1. Knowledge Base
  2. IT Knowledge Base
your identity with Duo multi-factor authentication. You will then be connected to GlobalProtect.  To disconnect, click the GlobalProtect icon again, then click Disconnect

GlobalProtect VPN for Linux

  1. Knowledge Base
  2. IT Knowledge Base
, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication. You will then be connected to GlobalProtect. To disconnect, click the GlobalProtect icon

Northwestern Print: Student Printing

  1. Knowledge Base
  2. IT Knowledge Base
on the Knowledge Base article about installing Mobility Print on student personal devices.     Set up printing on your Mac   Set up printing for Windows   Mobility Print allows

GlobalProtect VPN for macOS

  1. Knowledge Base
  2. IT Knowledge Base
portal address vpn-connect.northwestern.edu, then click Connect. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication. You