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Quest Analytics Nodes

  1. Services
  2. Research Technologies and Support
  3. Research Computing Support and Resources
  4. High-Performance Computing (Quest)
The Quest Analytics Nodes allow users to run Python (via Jupyter notebooks), RStudio, and SAS Studio in their web browser, backed by Quest file systems and nodes with more computational resources

InCommon Certificates

  1. Services
  2. Information Security
  3. SSL Certificate Creation
Northwestern IT participates in the InCommon Certificate Program, which entitles Northwestern to issue unlimited SSL (Secure Sockets Layer) Certificates for 1 year to secure Web Servers on the northwestern.edu domain. ... Technical support and troubleshooting is provided by Sectigo, the InCommon SSL Certificate Service vendor, via e-mail, a Web ticketing system, and telephone. The Sectigo Web site includes a Knowledge Base and step-by-step troubleshooting guide for registered users.

Photography

  1. Services
  2. Professional Services
  3. Audio Visual (AV) and Media Services
Services include photographing headshots, live events, and other projects in high resolution digital photos for use in print, web, video, or other media. ... The still photography service offers clients the opportunity to capture headshots, live events, and other projects in high resolution digital photos for use in print, web, video, or other media

Discovery Applications

  1. Services
  2. Distributed Schools and Units
  3. University Libraries IT
  4. Library Systems and Applications
ALMA is a cloud based unified library services platform used by the University Libraries for managing print, electronic, and digital materials in a single interface. PRIMO provides a comprehensive

Care.com login troubleshooting

  1. Knowledge Base
  2. IT Knowledge Base
self-service ... more. Care.com can be accessed through the primary method via myHR Benefits Self Service, or directly through the Care.com Northwestern Care@Work page. myHR Benefits Self Service Login

Call Centers

  1. Services
  2. Communication and Collaboration
  3. Videoconferencing, Zoom, and Telephones
Call center services enable groups to create menus, queues, and routing that help direct and control incoming calls to a group of agents. ... Northwestern Information Technology (IT) has chosen Talkdesk as the University preferred vendor for University departments and groups who require an elevated level of service to administer and manage

Shibboleth for Federated Authentication and Authorization

  1. Knowledge Base
  2. IT Knowledge Base
Shibboleth is the only authentication method Northwestern Information Technology (IT) officially supports for NetID-based authentication to applications/web sites hosted outside of the University

Academic Software Development

  1. Services
  2. Professional Services
  3. Application Development
The development team builds high-quality web sites using the latest technologies to communicate with effectiveness and style. ... The development team builds high-quality web sites using the latest technologies to communicate with effectiveness and style.   Features and Benefits With backgrounds in many disciplines

Northwestern Print: Print and Release for Linux Devices

  1. Knowledge Base
  2. IT Knowledge Base
Use ​​a web browser to upload documents to print on a Linux device. ... web-print ... ​​Web Print is a driver-less printing service that allows users to print by uploading documents from a web browser. No client software or driver installation is required. It is operating system

Server Management

  1. Services
  2. Infrastructure
  3. Server Management
Northwestern IT provides server management from the operating system layer up to the application stack depending on customer needs. Alongside available database management services, this allows ... Northwestern IT provides server management from the operating system layer up to the application stack depending on customer needs. Alongside available database management services, this allows

LDAP For User Authentication and Authorization

  1. Knowledge Base
  2. IT Knowledge Base
NOTE: Before pursuing LDAP authentication of any Web-based application, please consider using the NU Online Passport Web Single Sign-On (SSO) service. It is more convenient for users, is more secure

Research Data Management Guide

  1. Knowledge Base
  2. IT Knowledge Base
Status of University IT Services page. Research Data Management Support at Northwestern University Research computing data services partners with the Office for Research, University Libraries

Transferring Files to and from Quest

  1. Knowledge Base
  2. IT Knowledge Base
To and From Quest and .... Personal Laptop or Workstation 
 Research Data Storage Service or FSMRESFILES 
 OneDrive/SharePoint 
 Amazon S3 
 Google Cloud 
 Globus Personal Laptop

OneDrive: Resolving "Duplicate File" issue post-Migration

  1. Knowledge Base
  2. IT Knowledge Base
This article covers how to self-resolve the Duplicate Files issue that affected some Northwestern Box users.   Visit onedrive.northwestern.edu via your web browser and login using your

Email Marketing and Campaign Management (Bulkmail)

  1. Services
  2. Communication and Collaboration
  3. Mass Communications
Bulk email is an important medium for facilitating communication within the Northwestern community. It provides self-service access for departments to send important information to large groups of people all at the same time. ... -step Web interface with integrated help feature   Available to Faculty Staff   Cost N/A   How to Request Service Click the "Request Service" button to the right