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International Users: Using Duo Multi-Factor Authentication when traveling to the US

  1. Knowledge Base
  2. IT Knowledge Base
duo ... You can use multi-factor authentication (MFA) around the world. Using the Duo Mobile app on your Android or iPhone is recommended because it gives you the flexibility to accept a verified push

GlobalProtect VPN for Linux

  1. Knowledge Base
  2. IT Knowledge Base
Linux 9.1 Red Hat Enterprise Linux 8.9 Set up GlobalProtect Download the GlobalProtect installation package for your Linux system. The current version offered below is 6.2.1.1-276

Setting up your @u.northwestern.edu (or other Google G Suite) account in Apple Mail

  1. Knowledge Base
  2. IT Knowledge Base
Setting up an @u.northwestern.edu, @nlaw.northwestern.edu, @alum.northwestern.edu, or @fsm.northwestern.edu (Google GSuite) account in Apple Mail is a two part process. Note: If you have enabled 2

Hardware Recommendations

  1. Knowledge Base
  2. IT Knowledge Base
Laptop / Desktop Overview Laptop Recomendations PC Mac Desktop Recomendations PC Mac   Mobile Device Set Up Android iPhone Windows Mobile

Feinberg - Remote Desktop from Mac to a Mac

  1. Knowledge Base
  2. IT Knowledge Base
1. Connect to Northwestern VPN. For instructions on how to set up VPN please go to this page Setting up the Global Protect Mac 2. In the Finder menu select Go and Connect to Server (or press

Setting Your Cognos 11.2.4 Home Screen

  1. Knowledge Base
  2. IT Knowledge Base
Profile and settings:   6. Change to the 'Settings' tab and click on Set next to 'Set home as (current view):   7. You should see a quick pop-up message stating that your custom home view is set:

Medill Programs & Associated Logins

  1. Knowledge Base
  2. IT Knowledge Base
Below is a table of the different programs used at Medill and there associated logins, along with there use-case and if you need Duo to get signed into it.   Program Name

ECATS (Student Loan System)

  1. Services
  2. Administrative and Business
  3. Student Information Systems
Finance   Cost No cost to end user New departments may have configuration fee, depending on complexity of set-up Requested features paid by requesting department   How to Request Service Click the "Request Service" button to the right.

Setting up your @u.northwestern.edu (or other Google G Suite) account in Outlook

  1. Knowledge Base
  2. IT Knowledge Base
Suite account, you cannot use your normal email account password in the instructions below. You will need to set up an app-specific password and use that as your password when setting up your account

Creating Report Schedules in Cognos Analytics

  1. Knowledge Base
  2. IT Knowledge Base
This job aid explains how to set up schedules in Cognos Analytics. Schedules can be set up to send reports as email attachments or links to one or more recipients.   Begin by logging into

Northwestern Print: Installing Mobility Print on Faculty and Staff Computers

  1. Knowledge Base
  2. IT Knowledge Base
for iOS, Windows, macOS, Android, and Chrome. It allows both managed and unmanaged devices to securely print to an MFD (Multi-Functional Devices) device on your network.    How do I set up Mobility

Setting up automated Out of Office replies on your @northwestern.edu (Microsoft 365) account using Outlook for Windows)

  1. Knowledge Base
  2. IT Knowledge Base
Out of Office replies are automated responses that you can set during any time range. If you do not set a time range, you will send an automated response to every email sent to your mailbox until you

Setting up automated Out of Office replies on your @northwestern.edu (Microsoft 365) account using Outlook for macOS

  1. Knowledge Base
  2. IT Knowledge Base
Out of Office replies are automated responses that you can set during any time range. If you do not set a time range, you will send an automated response to every email sent to your mailbox until you

Setting up automated Out of Office replies on your @northwestern.edu (Microsoft 365) account using Outlook on the Web

  1. Knowledge Base
  2. IT Knowledge Base
Out of Office replies are automated responses that you can set during any time range. If you do not set a time range, you will send an automated response to every email sent to your mailbox until you

Grad Student Tracking System

  1. Services
  2. Administrative and Business
  3. Student Information Systems
departments may have configuration fee, depending on complexity of set-up Requested features paid by requesting department   How to Request Service Click the "Request Service" button to the right.