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Latest Technology Updates

SESP Fall 2023 Technology Updates!

How To Get Technology Support at SESP

In Class Tech Support 

  • Monday – Friday 8:30 am – 5:00 pm
    • For immediate tech support during the day please request help via the Dean’s Office. To request help by phone please call 847-491-8193. To request help in person, please send someone to the Dean’s Office (Annenberg Room 254). 
  • Monday – Friday 5:00 pm – 10:00 pm 
    • For immediate tech support during the evening please request help via the Northwestern IT AV support group. Immediate help is available by phone, dial 7-ROOM from a campus phone or 847- 467-7666. 
  • For courses with an assigned TA, the TA has primary responsibility for in-class tech support.   The SESP Tech team and Northwestern IT AV team are available to provide additional assistance when the TA is unable to resolve an issue.

Other Support Requests 

Information regarding technology solutions available to SESP community members is available at the links from this page.

For all technology support requests, please open a ticket with the link below

Report An Issue

SESP Technology Support Hours 

SESP Technology team member’s work schedule follows Northwestern’s regular business hours.  SESP Technology team members provide support to faculty, staff, and students outside of business hours on a “best-effort” basis. 


SESP Technology Devices - Resources and Responsibilities

Information regarding technology devices at SESP is available at -

Technology Devices

  • Technology Purchasing at SESP
  • Printing
  • Endpoint Management
  • CrowdStrike
  • CrashPlan
  • Technology Device Lifecycle

SESP Research and Academic Software Resources

Information regarding research technology resources available to SESP community members is available at -

SESP Research and Academic Software Resources

  • Nvivo
  • Stata / Linux Cluster
  • FileMaker
  • Data Storage - SharePoint, RDSS, Linux Cluster
  • Qualtrics
  • NUworkspace - portfolio of research tools
  • SESP Course-Admin
  • SESP Plantastic
  • SESP MyPracticum

SESP Learning Spaces

Information regarding SESP's portfolio of technology enabled learning spaces is available at-

SESP Learning Spaces

  • Portfolio of Learning and Meeting Spaces
  • Space Reservations
  • Event Recording

SESP Collaboration and Administrative Technology Resources

Information regarding available collaboration and administrative technology resources at SESP is available at-

SESP Collaboration and Administrative Technology Resources

  • Faculty and Staff Email and Calendaring - Office365 
  • Team based Chat - MS Teams 
  • Video Conferencing - Zoom 
  • Data Storage - SharePoint
  • Low Code Development - Smartsheets, FileMaker
  • Salesforce - CTD, MSLOC
  • Highrise - MSLOC, MSED, MSHE
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Article ID: 2153
Tue 2/14/23 12:17 PM
Wed 9/13/23 9:46 AM

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